Setting - Require Help Topic to Close:
This commit adds an Admin setting that requires a Ticket to have a Help Topic before it can be closed. It can be set by going to: Admin Panel | Settings | Tickets | Require Help Topic to Close If enabled, Tickets will have a warning banner across the bottom of the page, a warning banner when trying to change the Ticket status to Closed, and a warning flag beside the field when editing the Ticket. By default, this setting is NOT enabled.
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- include/class.config.php 6 additions, 0 deletionsinclude/class.config.php
- include/class.ticket.php 5 additions, 0 deletionsinclude/class.ticket.php
- include/i18n/en_US/config.yaml 1 addition, 0 deletionsinclude/i18n/en_US/config.yaml
- include/i18n/en_US/help/tips/settings.ticket.yaml 5 additions, 0 deletionsinclude/i18n/en_US/help/tips/settings.ticket.yaml
- include/staff/settings-tickets.inc.php 7 additions, 0 deletionsinclude/staff/settings-tickets.inc.php
- include/staff/ticket-edit.inc.php 7 additions, 0 deletionsinclude/staff/ticket-edit.inc.php
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