include/class.client.php

include/class.config.php

include/class.mailfetch.php

include/class.mailparse.php

include/class.thread.php

include/class.ticket.php

include/class.util.php

include/client/tickets.inc.php

include/i18n/en_US/config.yaml

include/i18n/en_US/help/tips/settings.ticket.yaml

include/staff/settings-tickets.inc.php

include/staff/templates/thread-email-recipients.tmpl.php

include/staff/templates/thread-entry.tmpl.php

include/staff/ticket-view.inc.php