Merge pull request #93 from greezybacon/issue/premade-html

Ensure pre made articles shipped are html

Reviewed-By: Peter Rotich <peter@osticket.com>

include/i18n/en_US/templates/premade.yaml

@@ -18,7 +18,8 @@
 - title: Sample (with variables)
   response: |
     Hi %{ticket.name.first},
-
+    <br>
+    <br>
     Your ticket #%{ticket.number} created on %{ticket.create_date} is in
     %{ticket.dept.name} department.
   notes: |