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Commit 9dca2bba authored by Jared Hancock's avatar Jared Hancock
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tips: Add tooltip for registration options

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...@@ -67,3 +67,33 @@ bind_staff_session_to_ip: ...@@ -67,3 +67,33 @@ bind_staff_session_to_ip:
Enable this if you want the Agent to be remembered by their current IP Enable this if you want the Agent to be remembered by their current IP
at the time of Log In. at the time of Log In.
registration_method:
title: Registration Options
content: >
<span class="doc-desc-title">Registration Method</span> and <span
class="doc-desc-title">Registration Required</span> are used
together to configure how users register and access the web portal
of your help desk. The table below summarizes how the two settings
are interpreted by the system.
<table border="1" cellpadding="2px" cellspacing="0" style="margin-top:7px"
><tbody style="vertical-align:top;">
<tr><th>Registration Required</th>
<th>Registration Method</th>
<th>Result</th></tr>
<tr><td>No</td><td>Public</td>
<td>Registration encouraged but not required for new
tickets.</td></tr>
<tr><td>Yes</td><td>Public</td>
<td>Registration and login are required for new tickets</td></tr>
<tr><td>No</td><td>Private</td>
<td>Anyone can create a ticket, but only agents
can register accounts</td></tr>
<tr><td>Yes</td><td>Private</td>
<td>Client access is by invitation only</td></tr>
<tr><td>No</td><td>Disabled</td>
<td>No one can register for an account, but anyone can
create a ticket. <em>This was how osTicket functioned
prior to 1.9</em></td></tr>
<tr><td>Yes</td><td>Disabled</td>
<td>Disable new tickets via web portal</td></tr>
</tbody></table>
...@@ -89,6 +89,7 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin() || !$config) ...@@ -89,6 +89,7 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin() || !$config)
if ($config['clients_only']) if ($config['clients_only'])
echo 'checked="checked"'; ?>/> echo 'checked="checked"'; ?>/>
Require registration and login to create tickets Require registration and login to create tickets
<i class="help-tip icon-question-sign" href="#registration_method"></i>
</td> </td>
<tr><td>Registration Method:</td> <tr><td>Registration Method:</td>
<td><select name="client_registration"> <td><select name="client_registration">
...@@ -102,7 +103,9 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin() || !$config) ...@@ -102,7 +103,9 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin() || !$config)
echo 'selected="selected"'; ?>><?php echo $val; echo 'selected="selected"'; ?>><?php echo $val;
?></option><?php ?></option><?php
} ?> } ?>
</select></td> </select>
<i class="help-tip icon-question-sign" href="#registration_method"></i>
</td>
</tr> </tr>
<tr><td>User Excessive Logins:</td> <tr><td>User Excessive Logins:</td>
<td> <td>
......
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