Merge branch 'release/1.7-dpr4'

README.md

@@ -55,6 +55,7 @@ file for the gory details of the General Public License.
 
 osTicket is supported by several magical open source projects including:
 
+  * [FPDF] (http://www.fpdf.org/)
   * [HTMLawed](http://www.bioinformatics.org/phplabware/internal_utilities/htmLawed)
   * [PasswordHash](http://www.openwall.com/phpass/)
   * [PEAR](http://pear.php.net/package/PEAR)

WHATSNEW.md

-New stuff in 1.7-dpr3
+New stuff in 1.7-dpr4
 ======================
 
+Features
+--------
+  * Dashboard reports for ticket system activity and statistics
+  * PDF print / export for tickets (staff pages only)
+
+New stuff in 1.7-dpr3
+======================
+  * Advanced search on tickets page
+  * Ticket thread -- revised ticket message storage model for greater 
+    flexability
+  * New database upgrade system allowing for continuous updates to the
+    database model. This will greatly simplify the process of making
+    modifications to the osTicket database.
 
 New stuff in 1.7-dpr2
 ======================
@@ -68,6 +81,16 @@ Client-side Knowledgebase
 -------------------------
 Manage a searchable help document portal for your users
 
+Dashboard Reports
+-----------------
+Flashy reports of ticket system activiy as well as exportable ticket system
+statistics, allowing for easy report generation from office spreadsheet
+applications.
+
+Ticket Export
+-------------
+Convert the ticket thread to a printed format for long term storage.
+
 API
 ---
 Interface with osTicket via HTTP requests. Starting with version 1.7,

api/api.inc.php

@@ -36,13 +36,13 @@ define('OSTAPIINC',TRUE); // Define tag that included files can check
 $remotehost=(isset($_SERVER['HTTP_HOST']) || isset($_SERVER['REMOTE_ADDR']))?TRUE:FALSE;
 /* API exit helper */
 function api_exit($code,$msg='') {
-    global $remotehost,$cfg;
+    global $remotehost, $ost;
     
     if($code!=EX_SUCCESS) {
         //Error occured...
         $_SESSION['api']['errors']+=1;
         $_SESSION['api']['time']=time();
-        Sys::log(LOG_WARNING,"API error - code #$code",$msg);
+        $ost->logWarning("API error - code #$code",$msg);
         //echo "API Error:.$msg";
     }
     if($remotehost){

api/cron.php

@@ -17,5 +17,5 @@
 require('api.inc.php');
 require_once(INCLUDE_DIR.'class.cron.php');
 Cron::run();
-Sys::log(LOG_DEBUG,'Cron Job','External cron job executed ['.$_SERVER['REMOTE_ADDR'].']');
+$ost->logDebug('Cron Job','External cron job executed ['.$_SERVER['REMOTE_ADDR'].']');
 ?>

assets/default/css/theme.css

@@ -708,6 +708,13 @@ a.refresh {
   font-size: 12px;
   padding: 5px;
 }
+
+#ticketThread table th span {
+    font-weight:normal;
+    color:#888;
+    padding-left:20px;
+}
+
 #ticketThread table td {
   padding: 5px;
 }

client.inc.php

@@ -29,7 +29,7 @@ define('OSTCLIENTINC',TRUE);
 define('ASSETS_PATH',ROOT_PATH.'assets/default/');
 
 //Check the status of the HelpDesk.
-if(!is_object($cfg) || !$cfg->getId() || $cfg->isHelpDeskOffline() || $cfg->isUpgradePending()) {
+if(!is_object($ost) || !$ost->isSystemOnline()) {
     include('./offline.php');
     exit;
 }