Updating include/class.ticket.php:
'msg_id' is no longer the field name in TICKET_EMAIL_INFO: changed to 'message_id'. TICKE_THREAD_TABLE was corrected to TICKET_THREAD_TABLE.
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'msg_id' is no longer the field name in TICKET_EMAIL_INFO: changed to 'message_id'. TICKE_THREAD_TABLE was corrected to TICKET_THREAD_TABLE.