Skip to content
Snippets Groups Projects
Commit 2655d0af authored by Kelli Shaver's avatar Kelli Shaver
Browse files

changing ticket create/status bottons on client landing page, redoing navbar... 

changing ticket create/status bottons on client landing page, redoing navbar shadow with css, adding kb icons
parent ebdde037
Branches
Tags
No related merge requests found
Hide whitespace changes
Inline Side-by-side
Showing
with 102 additions and 64 deletions
assets/default/css/theme.css
+ 36
− 9
View file @ 2655d0af
......@@ -254,6 +254,9 @@ body {
height: 20px;
background: url('../images/nav_bg.png') top left repeat-x;
border-top: 1px solid #aaa;
box-shadow:0 3px 2px rgba(0, 0, 0, 0.4);
-moz-box-shadow:0 3px 2px rgba(0, 0, 0, 0.4);
-webkit-box-shadow:0 3px 2px rgba(0, 0, 0, 0.4);
}
#nav li {
margin: 0;
......@@ -304,19 +307,11 @@ body {
#content {
padding: 20px 0;
margin: 0 20px;
background: url('../images/content_bg.png') top left repeat-x;
}
#cnbg {
padding: 5px 0;
margin: 0 20px;
height: auto !important;
height: 350px;
min-height: 350px;
background: none;
}
#footer {
text-align: center;
font-size: 11px;
......@@ -425,7 +420,7 @@ body {
#kb > li h4 a {
font-size: 14px;
padding-left: 24px;
padding-left: 24px;
background: url('../images/icons/page.png?1319579499') 0 50% no-repeat;
}
......@@ -707,3 +702,35 @@ a.refresh {
margin-right: 20px;
background: url('../images/icons/file.gif') 0 50% no-repeat;
}
.button, .button:visited {
background: #222;
display: inline-block;
font-size: 16px;
padding: 8px 16px 6px 16px;
width:160px;
text-align:center;
color: #fff;
font-weight:bold;
text-decoration: none;
border-radius: 5px;
-moz-border-radius: 5px;
-webkit-border-radius: 5px;
box-shadow: 0 1px 3px rgba(0,0,0,0.5);
-moz-box-shadow: 0 1px 3px rgba(0,0,0,0.5);
-webkit-box-shadow: 0 1px 3px rgba(0,0,0,0.5);
text-shadow: 0 -1px 1px rgba(0,0,0,0.25);
border-bottom: 1px solid rgba(0,0,0,0.25);
position: relative;
cursor: pointer;
font-family:helvetica, arial, sans-serif;
}
.button:hover { background-color: #111; color: #fff; }
.button:active { top: 1px; box-shadow:none; -moz-box-shadow:none; -webkit-box-shadow:none; }
.button, .button:visited,
.green.button, .green.button:visited { background-color: #91bd09; }
.green.button:hover { background-color: #749a02; }
.blue.button, .blue.button:visited { background-color: #00AEEF; }
.blue.button:hover { background-color: #0299d2; }
include/class.nav.php
+ 14
− 14
View file @ 2655d0af
......@@ -42,16 +42,16 @@ class StaffNav {
function isStaffPanel() {
return (!$this->isAdminPanel());
}
function setTabActive($tab){
if($this->tabs[$tab]){
$this->tabs[$tab]['active']=true;
if($this->activetab && $this->activetab!=$tab && $this->tabs[$this->activetab])
$this->tabs[$this->activetab]['active']=false;
$this->activetab=$tab;
return true;
}
......@@ -73,9 +73,9 @@ class StaffNav {
function getActiveMenu() {
return $this->activeMenu;
}
function addSubMenu($item,$active=false){
$this->submenus[$this->getPanel().'.'.$this->activetab][]=$item;
if($active)
$this->activeMenu=sizeof($this->submenus[$this->getPanel().'.'.$this->activetab]);
......@@ -105,7 +105,7 @@ class StaffNav {
$subnav[]=array('desc'=>'Tickets','href'=>'tickets.php','iconclass'=>'Ticket', 'droponly'=>true);
if($staff) {
if(($assigned=$staff->getNumAssignedTickets()))
$subnav[]=array('desc'=>"My Tickets ($assigned)",
$subnav[]=array('desc'=>"My Tickets ($assigned)",
'href'=>'tickets.php?status=assigned',
'iconclass'=>'assignedTickets',
'droponly'=>true);
......@@ -123,19 +123,19 @@ class StaffNav {
$subnav[]=array('desc'=>'My Profile','href'=>'profile.php','iconclass'=>'users');
break;
case 'kbase':
$subnav[]=array('desc'=>'Knowledgebase','href'=>'kb.php', 'urls'=>array('faq.php'), 'iconclass'=>'premade');
$subnav[]=array('desc'=>'Knowledgebase','href'=>'kb.php', 'urls'=>array('faq.php'), 'iconclass'=>'kb');
if($staff) {
if($staff->canManageFAQ())
$subnav[]=array('desc'=>'Categories','href'=>'categories.php','iconclass'=>'premade');
$subnav[]=array('desc'=>'Categories','href'=>'categories.php','iconclass'=>'kb-categories');
if($staff->canManageCannedResponses())
$subnav[]=array('desc'=>'Canned Replies','href'=>'canned.php','iconclass'=>'premade');
$subnav[]=array('desc'=>'Canned Replies','href'=>'canned.php','iconclass'=>'canned');
}
break;
}
if($subnav)
$submenus[$this->getPanel().'.'.strtolower($k)]=$subnav;
}
return $submenus;
}
......@@ -170,7 +170,7 @@ class AdminNav extends StaffNav{
$tabs['depts']=array('desc'=>'Departments','href'=>'departments.php','title'=>'Departments');
$this->tabs=$tabs;
}
return $this->tabs;
}
......@@ -226,12 +226,12 @@ class AdminNav extends StaffNav{
}
class UserNav {
var $navs=array();
var $activenav;
var $user;
function UserNav($user=null, $active=''){
$this->user=$user;
......@@ -257,7 +257,7 @@ class UserNav {
function getNavLinks(){
global $cfg;
//Paths are based on the root dir.
if(!$this->navs){
......
include/client/header.inc.php
+ 7
− 8
View file @ 2655d0af
......@@ -9,7 +9,7 @@ header("Content-Type: text/html; charset=UTF-8\r\n");
<title><?php echo Format::htmlchars($title); ?></title>
<meta name="description" content="customer support platform">
<meta name="keywords" content="osTicket, Customer support system, support ticket system">
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">
<link rel="stylesheet" href="<?php echo ASSETS_PATH; ?>css/theme.css" media="screen">
<link rel="stylesheet" href="<?php echo ASSETS_PATH; ?>css/print.css" media="print">
<script src="./js/jquery-1.7.2.min.js"></script>
......@@ -21,19 +21,19 @@ header("Content-Type: text/html; charset=UTF-8\r\n");
<a id="logo" href="<?php echo ROOT_PATH; ?>index.php" title="Support Center"><img src="<?php echo ASSETS_PATH; ?>images/logo.png" border=0 alt="Support Center"></a>
<p>
<?php
if($thisclient && is_object($thisclient) && $thisclient->isValid()) {
if($thisclient && is_object($thisclient) && $thisclient->isValid()) {
echo $thisclient->getName().'&nbsp;-&nbsp;';
?>
<?php
if($cfg->showRelatedTickets()) {?>
<a href="<?php echo ROOT_PATH; ?>tickets.php">My Tickets <b>(<?php echo $thisclient->getNumTickets(); ?>)</b></a> -
<a href="<?php echo ROOT_PATH; ?>tickets.php">My Tickets <b>(<?php echo $thisclient->getNumTickets(); ?>)</b></a> -
<?php
} ?>
<a href="<?php echo ROOT_PATH; ?>logout.php">Log Out</a>
<?php
<?php
}elseif($nav){ ?>
Guest User - <a href="<?php echo ROOT_PATH; ?>login.php">Log In</a>
<?php
<?php
} ?>
</p>
</div>
......@@ -47,14 +47,13 @@ header("Content-Type: text/html; charset=UTF-8\r\n");
}
} ?>
</ul>
<div id="content">
<?php
}else{ ?>
<hr>
<div id="cnbg">
<?php
} ?>
<div id="content">
<?php if($errors['err']) { ?>
<div id="msg_error"><?php echo $errors['err']; ?></div>
<?php }elseif($msg) { ?>
......
include/staff/cannedreplies.inc.php
+ 3
− 3
View file @ 2655d0af
......@@ -50,7 +50,7 @@ else
<h2>Canned Replies</h2>
</div>
<div style="float:right;text-align:right;padding-top:5px;padding-right:5px;">
<b><a href="canned.php?a=add" class="Icon newHelpTopic">Add New Reply</a></b></div>
<b><a href="canned.php?a=add" class="Icon newReply">Add New Reply</a></b></div>
<div class="clear"></div>
<form action="canned.php" method="POST" name="canned" onSubmit="return checkbox_checker(this,1,0);">
<input type="hidden" name="do" value="mass_process" >
......@@ -58,7 +58,7 @@ else
<caption><?php echo $showing; ?></caption>
<thead>
<tr>
<th width="7">&nbsp;</th>
<th width="7">&nbsp;</th>
<th width="500"><a <?php echo $title_sort; ?> href="canned.php?<?php echo $qstr; ?>&sort=title">Title</a></th>
<th width="80"><a <?php echo $status_sort; ?> href="canned.php?<?php echo $qstr; ?>&sort=status">Status</a></th>
<th width="200"><a <?php echo $dept_sort; ?> href="canned.php?<?php echo $qstr; ?>&sort=dept">Department</a></th>
......@@ -81,7 +81,7 @@ else
?>
<tr id="<?php echo $row['canned_id']; ?>">
<td width=7px>
<input type="checkbox" name="ids[]" value="<?php echo $row['canned_id']; ?>"
<input type="checkbox" name="ids[]" value="<?php echo $row['canned_id']; ?>"
<?php echo $sel?'checked="checked"':''; ?> <?php echo $default?'disabled="disabled"':''; ?>
onClick="highLight(this.value,this.checked);"> </td>
<td>
......
include/staff/categories.inc.php
+ 3
− 3
View file @ 2655d0af
......@@ -44,7 +44,7 @@ else
<h2>FAQ Categories</h2>
</div>
<div style="float:right;text-align:right;padding-top:5px;padding-right:5px;">
<b><a href="categories.php?a=add" class="Icon newHelpTopic">Add New Category</a></b></div>
<b><a href="categories.php?a=add" class="Icon newCategory">Add New Category</a></b></div>
<div class="clear"></div>
<form action="categories.php" method="POST" name="cat" onSubmit="return checkbox_checker(this,1,0);">
<input type="hidden" name="do" value="mass_process" >
......@@ -52,7 +52,7 @@ else
<caption><?php echo $showing; ?></caption>
<thead>
<tr>
<th width="7">&nbsp;</th>
<th width="7">&nbsp;</th>
<th width="500"><a <?php echo $name_sort; ?> href="categories.php?<?php echo $qstr; ?>&sort=name">Name</a></th>
<th width="150"><a <?php echo $type_sort; ?> href="categories.php?<?php echo $qstr; ?>&sort=type">Type</a></th>
<th width="80"><a <?php echo $faqs_sort; ?> href="categories.php?<?php echo $qstr; ?>&sort=faqs">FAQs</a></th>
......@@ -78,7 +78,7 @@ else
?>
<tr id="<?php echo $row['category_id']; ?>">
<td width=7px>
<input type="checkbox" name="ids[]" value="<?php echo $row['category_id']; ?>"
<input type="checkbox" name="ids[]" value="<?php echo $row['category_id']; ?>"
<?php echo $sel?'checked="checked"':''; ?> <?php echo $default?'disabled="disabled"':''; ?>
onClick="highLight(this.value,this.checked);"> </td>
<td><a href="categories.php?id=<?php echo $row['category_id']; ?>"><?php echo Format::truncate($row['name'],200); ?></a>&nbsp;</td>
......
include/staff/kb-category.inc.php
+ 3
− 3
View file @ 2655d0af
......@@ -19,9 +19,9 @@ if(!defined('OSTSTAFFINC') || !$category || !$thisstaff) die('Access Denied');
</p>
<?php
if($thisstaff->canManageFAQ()) {
echo sprintf('<a href="categories.php?id=%d" class="Icon newHelpTopic">Edit Category</a>
| <a href="categories.php" class="Icon newHelpTopic">Delete Category</a>
| <a href="faq.php?cid=%d&a=add" class="Icon newHelpTopic">Add New FAQ</a>',
echo sprintf('<a href="categories.php?id=%d" class="Icon editCategory">Edit Category</a>
| <a href="categories.php" class="Icon deleteCategory">Delete Category</a>
| <a href="faq.php?cid=%d&a=add" class="Icon newFAQ">Add New FAQ</a>',
$category->getId(),
$category->getId());
}
......
index.php
+ 11
− 9
View file @ 2655d0af
......@@ -26,23 +26,25 @@ require(CLIENTINC_DIR.'header.inc.php');
<div id="new_ticket">
<h3>Open A New Ticket</h3>
<form method="get" action="open.php">
<div>Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.</div>
<input type="submit" value="Open a New Ticket">
</form>
<br>
<div>Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.</div>
<p>
<a href="open.php" class="green button">Open a New Ticket</a>
</p>
</div>
<div id="check_status">
<h3>Check Ticket Status</h3>
<form class="status_form" action="view.php" method="get">
<div>We provide archives and history of all your current and past support requests complete with responses.</div>
<input type="submit" value="Check Ticket Status">
</form>
<br>
<div>We provide archives and history of all your current and past support requests complete with responses.</div>
<p>
<a href="view.php" class="blue button">Check Ticket Status</a>
</p>
</div>
</div>
<div class="clear"></div>
<?php
if($cfg && $cfg->isKnowledgebaseEnabled()){
if($cfg && $cfg->isKnowledgebaseEnabled()){
//FIXME: provide ability to feature or select random FAQs ??
?>
<p>Be sure to browse our <a href="kb/index.php">Frequently Asked Questions (FAQs)</a>, before opening a ticket.</p>
......
scp/css/scp.css
+ 25
− 15
View file @ 2655d0af
......@@ -26,7 +26,7 @@ a {
.strike { text-decoration:line-through; color:red; }
#canned_attachments label { padding:3px; padding-right:10px; }
#canned_attachments label { padding:3px; padding-right:10px; }
#breadcrumbs {
......@@ -228,6 +228,10 @@ a.newTicket { background:url(../images/icons/new_ticket.gif) }
a.premade { background:url(../images/icons/premade_reply.gif) }
a.newPremade { background:url(../images/icons/new_premade_reply.gif) }
a.kb { background:url(../images/icons/kb.gif) }
a.kb-categories { background:url(../images/icons/kb-categories.gif) }
a.canned { background:url(../images/icons/canned.gif) }
a.staff { background:url(../images/icons/list_groups.gif) }
a.user { background:url(../images/icons/list_users.gif) }
a.userPref { background:url(../images/icons/user_preferences.gif) }
......@@ -268,28 +272,28 @@ a.newHelpTopic { background:url(../images/icons/new_help_topic.png) }
a.departments { background:url(../images/icons/list_departments.gif) }
a.newDepartment { background:url(../images/icons/new_department.gif) }
/* Generic CSS based Icons. use=> <tag class="Icon iconname">text</tag> */
.Icon {
width: auto;
padding-left:20px;
background-position: left center;
background-repeat: no-repeat;
background-repeat: no-repeat;
}
a.Icon { background-repeat: no-repeat;}
a.Icon:hover {
a.Icon:hover {
text-decoration: underline;
}
.Icon.newstaff { background:url(../images/icons/new_user.gif) 0 0 no-repeat; }
.Icon.newteam { background:url(../images/icons/new_team.gif) 0 0 no-repeat; }
.Icon.Ticket { background:url(../images/icons/ticket.gif) 0 2px no-repeat; }
.Icon.webTicket { background:url(../images/icons/ticket_source_web.gif) 0 0 no-repeat; }
.Icon.emailTicket { background:url(../images/icons/ticket_source_email.gif) 0 0 no-repeat; }
......@@ -299,7 +303,13 @@ a.Icon:hover {
.Icon.assignedTicket { background:url(../images/icons/assigned_ticket.gif) 0 0 no-repeat; }
.Icon.lockedTicket { background:url(../images/icons/locked_ticket.gif) 0 0 no-repeat; }
.Icon.editTicket { background-image: url(../images/icons/edit_ticket.png); }
.Icon.newCategory { background-image: url(../images/icons/new_category.png); }
.Icon.editCategory { background-image: url(../images/icons/edit_category.png); }
.Icon.deleteCategory { background-image: url(../images/icons/delete_category.png); }
.Icon.newFAQ { background-image: url(../images/icons/new_faq.png); }
.Icon.newReply { background-image: url(../images/icons/new_reply.png); }
.Icon.file { background-image: url(../images/icons/file.gif); }
.Icon.refresh { background-image: url(../images/icons/refresh.gif); }
.Icon.note {
......@@ -307,14 +317,14 @@ a.Icon:hover {
font-size: 1em;
background-image: url(../images/icons/note.gif);
}
.Icon.thread {
font-weight: bold;
font-size: 1em;
background-image: url(../images/icons/thread.gif);
}
.Icon.debugLog { background:url(../images/icons/log_debug.gif) 0 2px no-repeat; }
.Icon.alertLog { background:url(../images/icons/log_alert.gif) 0 2px no-repeat; }
.Icon.errorLog { background:url(../images/icons/log_error.gif) 0 2px no-repeat; }
......@@ -368,7 +378,7 @@ table.list thead th {
}
table.list th a {
text-decoration:none;
color:#000;
}
......@@ -927,14 +937,14 @@ h2 .reload {
}
.tip_content hr {
color: #ddd;
background-color: #ddd;
height: 1px;
height: 1px;
border: 0;
padding: 0;
margin: 0.2em 0;
width: 100%;
width: 100%;
}
.tip_close {
......
scp/images/icons/canned.gif 0 → 100644
+ 0
− 0
View file @ 2655d0af
scp/images/icons/canned.gif

1.37 KiB

scp/images/icons/delete_category.png 0 → 100644
+ 0
− 0
View file @ 2655d0af
scp/images/icons/delete_category.png

1.29 KiB

scp/images/icons/edit_category.png 0 → 100644
+ 0
− 0
View file @ 2655d0af
scp/images/icons/edit_category.png

1.36 KiB

scp/images/icons/kb-categories.gif 0 → 100644
+ 0
− 0
View file @ 2655d0af
scp/images/icons/kb-categories.gif

1.26 KiB

scp/images/icons/kb-categories.png 0 → 100644
+ 0
− 0
View file @ 2655d0af
scp/images/icons/kb-categories.png

1.14 KiB

scp/images/icons/kb.gif 0 → 100644
+ 0
− 0
View file @ 2655d0af
scp/images/icons/kb.gif

1.37 KiB

scp/images/icons/new_category.png 0 → 100644
+ 0
− 0
View file @ 2655d0af
scp/images/icons/new_category.png

1.31 KiB

scp/images/icons/new_faq.png 0 → 100644
+ 0
− 0
View file @ 2655d0af
scp/images/icons/new_faq.png

1.34 KiB

scp/images/icons/new_reply.png 0 → 100644
+ 0
− 0
View file @ 2655d0af
scp/images/icons/new_reply.png

1.33 KiB

0% or .
You are about to add 0 people to the discussion. Proceed with caution.
Please register or to comment