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Commit 1f633a47 authored by Peter Rotich's avatar Peter Rotich
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delete: Delete unused templates

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#
# This is popup help messages for the Admin Panel -> Staff -> Edit Staff Account Form
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
# title - Link title
# href - href of link (links starting with / are translated to the
# helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
update_staff:
title: Update Staff
content: >
This form is accessed by clicking the Username of an agent in the Agent
(Staff) Members Table (To get here, see Admin Panel -> Staff -> Staff
Members).
assigned_teams:
title: Assigned Teams
content: >
Assign agent to as many teams as necessary.
#
# This is popup help messages for the Staff Panel -> Tickets -> New Ticket
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
# title - Link title
# href - href of link (links starting with / are translated to the
# helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
new_ticket:
title: New Ticket
content: >
user_information:
title: User Information
content: >
email_address:
title: Email Address
content: >
full_name:
title: Full Name
content: >
ticket_notice:
title: Ticket Notice
content: >
ticket_information_options:
title: Ticket Information & Options
content: >
ticket_source:
title: Ticket Source
content: >
help_topic:
title: Help Topic
content: >
department:
title: Department
content: >
sla_plan:
title: SLA Plan
content: >
due_date:
title: Due Date
content: >
assign_to:
title: Assign To
content: >
ticket_details:
title: Ticket Details
content: >
issue_summary:
title: Issue Summary
content: >
issue_details:
title: Issue Details
content: >
priority_level:
title: Priority Level
content: >
response:
title: Response
content: >
canned_response:
title: Canned Response
content: >
Include comments about the Append checkbox here too
initial_response_for_the_ticket:
title: Initial Response for the Ticket
content: >
attachments:
title: Attachments
content: >
ticket_status:
title: Ticket Status
content: >
signature:
title: Signature
content: >
response:
title: Response
content: >
internal_note:
title: Internal Note
content: >
#
# This is popup help messages for the Staff Panel -> Tickets -> User Look Up (Prompt)
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
# title - Link title
# href - href of link (links starting with / are translated to the
# helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
search_by_email_phone_or_name:
title: Search by email, phone or name
content: >
create_new_user:
title: Create New User
content: >
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