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Jared Hancock authored
Move the attachments to the sidebar, add the concept of language-specific attachments. Add a sidebar to the front page. De-emphasize the "open new ticket" button. Add a knowledge base search feature to front page and also add the concept of "featured" articles and categories on the front page.
Jared Hancock authoredMove the attachments to the sidebar, add the concept of language-specific attachments. Add a sidebar to the front page. De-emphasize the "open new ticket" button. Add a knowledge base search feature to front page and also add the concept of "featured" articles and categories on the front page.
class.draft.php 5.80 KiB
<?php
/**
* Class: Draft
*
* Defines a simple draft-saving mechanism for osTicket which supports draft
* fetch and update via an ajax mechanism (include/ajax.draft.php).
*
* Fields:
* id - (int:auto:pk) Draft ID number
* body - (text) Body of the draft
* namespace - (string) Identifier of draft grouping — useful for multiple
* drafts on the same document by different users
* staff_id - (int:null) Staff owner of the draft
* extra - (text:json) Extra attributes of the draft
* created - (date) Date draft was initially created
* updated - (date:null) Date draft was last updated
*/
class Draft extends VerySimpleModel {
static $meta = array(
'table' => DRAFT_TABLE,
'pk' => array('id'),
);
var $attachments;
function __construct() {
call_user_func_array(array('parent', '__construct'), func_get_args());
if (isset($this->id))
$this->attachments = new GenericAttachments($this->id, 'D');
}
function getId() { return $this->id; }
function getBody() { return $this->body; }
function getStaffId() { return $this->staff_id; }
function getNamespace() { return $this->namespace; }
static function getDraftAndDataAttrs($namespace, $id=0, $original='') {
$draft_body = null;
$attrs = array(sprintf('data-draft-namespace="%s"', Format::htmlchars($namespace)));
$criteria = array('namespace'=>$namespace);
if ($id) {
$attrs[] = sprintf('data-draft-object-id="%s"', Format::htmlchars($id));
$criteria['namespace'] .= '.' . $id;
}
if ($draft = static::objects()->filter($criteria)->first()) {
$attrs[] = sprintf('data-draft-id="%s"', $draft->getId());
$draft_body = $draft->getBody();
}
$attrs[] = sprintf('data-draft-original="%s"',
Format::htmlchars(Format::viewableImages($original)));
return array(Format::htmlchars(Format::viewableImages($draft_body)),
implode(' ', $attrs));
}
function getAttachmentIds($body=false) {
$attachments = array();
if (!$body)
$body = $this->getBody();
$body = Format::localizeInlineImages($body);
$matches = array();
if (preg_match_all('/"cid:([\\w.-]{32})"/', $body, $matches)) {
foreach ($matches[1] as $hash) {
if ($file_id = AttachmentFile::getIdByHash($hash))
$attachments[] = array(
'id' => $file_id,
'inline' => true);
}
}
return $attachments;
}
/*
* Ensures that the inline attachments cited in the body of this draft
* are also listed in the draft_attachment table. After calling this,
* the ::getAttachments() function should correctly return all inline
* attachments. This function should be called after creating a draft
* with an existing body
*/
function syncExistingAttachments() {
$matches = array();
if (!preg_match_all('/"cid:([\\w.-]{32})"/', $this->getBody(), $matches))
return;
// Purge current attachments
$this->attachments->deleteInlines();
foreach ($matches[1] as $hash)
if ($file = AttachmentFile::getIdByHash($hash))
$this->attachments->upload($file, true);
}
function setBody($body) {
// Change image.php urls back to content-id's
$body = Format::sanitize($body, false);
$this->body = $body ?: ' ';
$this->updated = SqlFunction::NOW();
return $this->save();
}
function delete() {
$this->attachments->deleteAll();
return parent::delete();
}
function isValid() {
// Required fields
return $this->namespace && isset($this->staff_id);
}
function save($refetch=false) {
if (!$this->isValid())
return false;
return parent::save($refetch);
}
static function create($vars) {
$attachments = @$vars['attachments'];
unset($vars['attachments']);
$vars['created'] = SqlFunction::NOW();
$draft = parent::create($vars);
// Cloned attachments ...
if (false && $attachments && is_array($attachments))
// XXX: This won't work until the draft is saved
$draft->attachments->upload($attachments, true);
return $draft;
}
static function lookupByNamespaceAndStaff($namespace, $staff_id) {
return static::lookup(array(
'namespace'=>$namespace,
'staff_id'=>$staff_id
));
}
/**
* Delete drafts saved for a particular namespace. If the staff_id is
* specified, only drafts owned by that staff are deleted. Usually, if
* closing a ticket, the staff_id should be left null so that all drafts
* are cleaned up.
*/
static function deleteForNamespace($namespace, $staff_id=false) {
$sql = 'DELETE attach FROM '.ATTACHMENT_TABLE.' attach
INNER JOIN '.DRAFT_TABLE.' draft
ON (attach.object_id = draft.id AND attach.`type`=\'D\')
WHERE draft.`namespace` LIKE '.db_input($namespace);
if ($staff_id)
$sql .= ' AND draft.staff_id='.db_input($staff_id);
if (!db_query($sql))
return false;
$criteria = array('namespace__like'=>$namespace);
if ($staff_id)
$criteria['staff_id'] = $staff_id;
return static::objects()->filter($criteria)->delete();
}
static function cleanup() {
// Keep client drafts for two weeks (14 days)
$sql = 'DELETE FROM '.DRAFT_TABLE
." WHERE `namespace` LIKE 'ticket.client.%'
AND ((updated IS NULL AND datediff(now(), created) > 14)
OR datediff(now(), updated) > 14)";
return db_query($sql);
}
}
?>