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    f50ef72f
    Search All Tickets Setting · f50ef72f
    aydreeihn authored
    If an Agent has the Miscellaneous setting checked to see all Tickets in search results, they should be able to see the list of Tickets regardless of their access or if the search is saved or not. They should NOT, however, be able to view those Tickets.
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    Search All Tickets Setting
    aydreeihn authored
    If an Agent has the Miscellaneous setting checked to see all Tickets in search results, they should be able to see the list of Tickets regardless of their access or if the search is saved or not. They should NOT, however, be able to view those Tickets.