Skip to content
Snippets Groups Projects
  • Michael's avatar
    UI: Assignment alerts do NOT include teams · e1826b66
    Michael authored
    Hi guys,
    
    had this issue in my mind from before my vacation. Someone over in the forum had the issue that even though he checked "Assigned Agent / Team" the team never got notified. After some research and a closer look I guess Neil found out that he needed to check "Team Lead" and/or "Team members" to enable alerts for the team as well.
    
    So in this case the wording "Assigned Agent / Team" is a bit misleading and I suggest to change it to just "Assigned Agent" or whatever  you prefer ;)
    
    Just made this pull request, so that you don't need to search long and it's (hopefully) easier to understand which "Assigned Agent / Team" is meant since it's there several times at the alert settings page.
    
    Cheers,
    Michael
    
    PS: Also I don't know why the first line appears as "removed" and "added" ... didn't change anything here, but anyway, line 126 is the important one ;)
    e1826b66