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Jared Hancock authored
Uses a seven step procedure: 1. (user) Fails to login twice or more 2. Clicks the 'Forgot my password' link on the login form 3. Submits the username or email address and triggers a password-reset email 4. Clicks the link in the email and is directed back to the reset page 5. Enters the username or email again and is logged in 6. Password change is forced, but current password is not required 7. Password is updated, user can continue the session without authenticating again5cac196a
ajax.content.php 4.34 KiB
<?php
/*********************************************************************
ajax.content.php
AJAX interface for content fetching...allowed methods.
Peter Rotich <peter@osticket.com>
Copyright (c) 2006-2013 osTicket
http://www.osticket.com
Released under the GNU General Public License WITHOUT ANY WARRANTY.
See LICENSE.TXT for details.
vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/
if(!defined('INCLUDE_DIR')) die('!');
class ContentAjaxAPI extends AjaxController {
function log($id) {
if($id && ($log=Log::lookup($id))) {
$content=sprintf('<div style="width:500px;"> <strong>%s</strong><br><p>%s</p>
<hr><strong>Log Date:</strong> <em>%s</em> <strong>IP Address:</strong> <em>%s</em></div>',
$log->getTitle(),
Format::display(str_replace(',',', ',$log->getText())),
Format::db_daydatetime($log->getCreateDate()),
$log->getIP());
}else {
$content='<div style="width:295px;"> <strong>Error:</strong>Unknown or invalid log ID</div>';
}
return $content;
}
function ticket_variables() {
$content='
<div style="width:680px;">
<h2>Ticket Variables</h2>
Please note that non-base variables depend on the context of use. Visit osTicket Wiki for up-to-date documentation.
<br/>
<table width="100%" border="0" cellspacing=1 cellpadding=2>
<tr><td width="55%" valign="top"><b>Base Variables</b></td><td><b>Other Variables</b></td></tr>
<tr>
<td width="55%" valign="top">
<table width="100%" border="0" cellspacing=1 cellpadding=1>
<tr><td width="130">%{ticket.id}</td><td>Ticket ID (internal ID)</td></tr>
<tr><td>%{ticket.number}</td><td>Ticket number (external ID)</td></tr>
<tr><td>%{ticket.email}</td><td>Email address</td></tr>
<tr><td>%{ticket.name}</td><td>Full name</td></tr>
<tr><td>%{ticket.subject}</td><td>Subject</td></tr>
<tr><td>%{ticket.phone}</td><td>Phone number | ext</td></tr>
<tr><td>%{ticket.status}</td><td>Status</td></tr>
<tr><td>%{ticket.priority}</td><td>Priority</td></tr>
<tr><td>%{ticket.assigned}</td><td>Assigned staff and/or team</td></tr>
<tr><td>%{ticket.create_date}</td><td>Date created</td></tr>
<tr><td>%{ticket.due_date}</td><td>Due date</td></tr>
<tr><td>%{ticket.close_date}</td><td>Date closed</td></tr>
<tr><td>%{ticket.auth_token}</td><td>Auth. token used for auto-login</td></tr>
<tr><td>%{ticket.client_link}</td><td>Client\'s ticket view link</td></tr>
<tr><td>%{ticket.staff_link}</td><td>Staff\'s ticket view link</td></tr>
<tr><td colspan="2" style="padding:5px 0 5px 0;"><em>Expandable Variables (See Wiki)</em></td></tr>
<tr><td>%{ticket.<b>topic</b>}</td><td>Help topic</td></tr>
<tr><td>%{ticket.<b>dept</b>}</td><td>Department</td></tr>
<tr><td>%{ticket.<b>staff</b>}</td><td>Assigned/closing staff</td></tr>
<tr><td>%{ticket.<b>team</b>}</td><td>Assigned/closing team</td></tr>
</table>
</td> <td valign="top">
<table width="100%" border="0" cellspacing=1 cellpadding=1>
<tr><td width="100">%{message}</td><td>Incoming message</td></tr>
<tr><td>%{response}</td><td>Outgoing response</td></tr>
<tr><td>%{comments}</td><td>Assign/transfer comments</td></tr>
<tr><td>%{note}</td><td>Internal note <em>(expandable)</em></td></tr>
<tr><td>%{assignee}</td><td>Assigned staff/team</td></tr>
<tr><td>%{assigner}</td><td>Staff assigning the ticket</td></tr>
<tr><td>%{url}</td><td>osTicket\'s base url (FQDN)</td></tr>
<tr><td>%{reset_link}</td>
<td>Reset link used by the password reset feature</td></tr>
</table>
</td>
</tr>
</table>
</div>';
return $content;
}
}
?>