settings.system.yaml

#
# This is popup help messages for the Admin Panel -> Settings -> System page
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
helpdesk_status:
    title: Helpdesk Status
    content: |
        Enables the client portal and the staff interface. If this option is
        disabled, then only staff marked as <b>Admins</b> will be able to
        access the helpdesk.

helpdesk_url:
    title: Helpdesk URL
    content: |
        This URL is the base of your osTicket installation. It is used in
        email communication to direct end users back to your helpdesk.