ticket.activity.notice.yaml

#
# Email template: ticket.activity.notice.yaml
#
# Notice sent to collaborators on ticket activity e.g reply or message
#
---
notes: |
    Notice sent to collaborators on ticket activity e.g reply or message.

subject: "Re: %{ticket.subject}"
body: |
    <h3><strong>Dear %{recipient.name.first},</strong></h3>
    <div>
        <em>%{poster.name}</em> just logged a message to a ticket in which you participate.
    </div>
    <br>
    %{message}
    <br>
    <br>
    <hr>
    <div style="color: rgb(127, 127, 127); font-size: small; text-align: center;">
    <em>You're getting this email because you are a collaborator
    on ticket <a href="%{recipient.ticket_link}" style="color: rgb(84, 141, 212);"
    >#%{ticket.number}</a>.  To participate, simply reply to this email
    or <a href="%{recipient.ticket_link}" style="color: rgb(84, 141, 212);"
    >click here</a> for a complete archive of the ticket thread.</em>
    </div>