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#
# This is popup help messages for the Admin Panel -> Settings -> System page
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
# title - Link title
# href - href of link (links starting with / are translated to the
# helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
# Authentication settings
password_reset:
title: Password Expiration Policy
content: >
Sets how often (in months) staff members will be required to change
their password. If disabled (set to "No expiration"), passwords will
not expire.
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password_expiration_policy:
title: Password Expiration Policy
content: >
Choose how often Agents will be required to change their password. If
disabled (i.e., <span class="doc-desc-opt">No Expiration</span>), passwords
will not expire.
allow_password_resets:
title: Allow Password Resets
content: >
Would you like to enable the <span class="doc-desc-title">Forgot My
Password</span> link after 2 failed log-in attempts? If so, check the
checkbox.
password_reset_window:
title: Password Reset Window
content: >
When a user (administrator, agent, or client) has requested a <span
class="doc-desc-title">Password Reset</span>, they are emailed a token that
will permit the reset to take place. This token however must have an
expiration. So, please choose the duration (in minutes) for which this
token would be valid.
staff_session_timeout:
title: Staff Session Timeout
content: >
Choose the maximum idle time (in minutes) before an Agent is required to
log in again. If you would like to disable <span
class="doc-desc-title">Agent</span> <span class="doc-desc-title">Session
Timeouts,</span> enter 0 to <span class="doc-desc-opt">disable</span>.
client_session_timeout:
title: Client Session Timeout
content: >
Choose the maximum idle time (in minutes) before a Client is required to
log in again. If you would like to disable <span
class="doc-desc-title">Client</span> <span class="doc-desc-title">Session
Timeouts,</span> enter 0 to <span class="doc-desc-opt">disable</span>.
bind_staff_session_to_ip:
title: Bind Staff Session to IP
content: >
Enable this if you want the Agent to be remembered by their current IP
at the time of Log In.