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/*********************************************************************
class.task.php
Task
Peter Rotich <peter@osticket.com>
Copyright (c) 2014 osTicket
http://www.osticket.com
Released under the GNU General Public License WITHOUT ANY WARRANTY.
See LICENSE.TXT for details.
vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/
include_once INCLUDE_DIR.'class.role.php';
class TaskModel extends VerySimpleModel {
static $meta = array(
'table' => TASK_TABLE,
'pk' => array('id'),
'joins' => array(
'dept' => array(
'constraint' => array('dept_id' => 'Dept.id'),
'lock' => array(
'constraint' => array('lock_id' => 'Lock.lock_id'),
'null' => true,
),
'staff' => array(
'constraint' => array('staff_id' => 'Staff.staff_id'),
'null' => true,
),
'team' => array(
'constraint' => array('team_id' => 'Team.team_id'),
'null' => true,
),
'thread' => array(
'constraint' => array(
'id' => 'TaskThread.object_id',
"'A'" => 'TaskThread.object_type',
),
'list' => false,
'null' => false,
),
'cdata' => array(
'constraint' => array('id' => 'TaskCData.task_id'),
'list' => false,
),
'entries' => array(
'constraint' => array(
"'A'" => 'DynamicFormEntry.object_type',
'id' => 'DynamicFormEntry.object_id',
),
'list' => true,
),
'ticket' => array(
'constraint' => array(
'object_type' => "'T'",
'object_id' => 'Ticket.ticket_id',
),
'null' => true,
),
const PERM_CREATE = 'task.create';
const PERM_EDIT = 'task.edit';
const PERM_ASSIGN = 'task.assign';
const PERM_TRANSFER = 'task.transfer';
const PERM_CLOSE = 'task.close';
const PERM_DELETE = 'task.delete';
static protected $perms = array(
self::PERM_CREATE => array(
/* @trans */ 'Ability to create tasks'),
self::PERM_EDIT => array(
/* @trans */ 'Ability to edit tasks'),
self::PERM_ASSIGN => array(
/* @trans */ 'Ability to assign tasks to agents or teams'),
self::PERM_TRANSFER => array(
/* @trans */ 'Ability to transfer tasks between departments'),
self::PERM_REPLY => array(
'title' =>
/* @trans */ 'Post Reply',
'desc' =>
/* @trans */ 'Ability to post task update'),
/* @trans */ 'Ability to close tasks'),
self::PERM_DELETE => array(
/* @trans */ 'Ability to delete tasks'),
);
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const ISOPEN = 0x0001;
const ISOVERDUE = 0x0002;
protected function hasFlag($flag) {
return ($this->get('flags') & $flag) !== 0;
}
protected function clearFlag($flag) {
return $this->set('flags', $this->get('flags') & ~$flag);
}
protected function setFlag($flag) {
return $this->set('flags', $this->get('flags') | $flag);
}
function getId() {
return $this->id;
}
function getNumber() {
return $this->number;
}
function getStaffId() {
return $this->staff_id;
}
function getStaff() {
return $this->staff;
}
function getTeamId() {
return $this->team_id;
}
function getTeam() {
return $this->team;
}
function getDeptId() {
return $this->dept_id;
}
function getDept() {
return $this->dept;
}
function getCreateDate() {
return $this->created;
}
function getDueDate() {
return $this->duedate;
}
function isOpen() {
return $this->hasFlag(self::ISOPEN);
}
function isClosed() {
return !$this->isOpen();
}
function isCloseable() {
if ($this->isClosed())
return true;
$warning = null;
if ($this->getMissingRequiredFields()) {
$warning = sprintf(
__( '%1$s is missing data on %2$s one or more required fields %3$s and cannot be closed'),
__('This task'),
'', '');
}
return $warning ?: true;
}
return $this->setFlag(self::ISOPEN);
}
function isAssigned() {
return ($this->isOpen() && ($this->getStaffId() || $this->getTeamId()));
}
function isOverdue() {
return $this->hasFlag(self::ISOVERDUE);
}
static function getPermissions() {
return self::$perms;
}
RolePermission::register(/* @trans */ 'Tasks', TaskModel::getPermissions());
class Task extends TaskModel implements RestrictedAccess, Threadable {
var $_answers;
var $lastrespondent;
function __onload() {
$this->loadDynamicData();
}
function loadDynamicData() {
if (!isset($this->_answers)) {
$this->_answers = array();
foreach (DynamicFormEntryAnswer::objects()
->filter(array(
'entry__object_id' => $this->getId(),
'entry__object_type' => ObjectModel::OBJECT_TYPE_TASK
)) as $answer
) {
$tag = mb_strtolower($answer->field->name)
?: 'field.' . $answer->field->id;
$this->_answers[$tag] = $answer;
}
}
return $this->_answers;
}
return $this->isOpen() ? __('Open') : __('Completed');
}
function getTitle() {
return $this->__cdata('title', ObjectModel::OBJECT_TYPE_TASK);
}
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function checkStaffPerm($staff, $perm=null) {
// Must be a valid staff
if (!$staff instanceof Staff && !($staff=Staff::lookup($staff)))
return false;
// Check access based on department or assignment
if (!$staff->canAccessDept($this->getDeptId())
&& $this->isOpen()
&& $staff->getId() != $this->getStaffId()
&& !$staff->isTeamMember($this->getTeamId()))
return false;
// At this point staff has access unless a specific permission is
// requested
if ($perm === null)
return true;
// Permission check requested -- get role.
if (!($role=$staff->getRole($this->getDeptId())))
return false;
// Check permission based on the effective role
return $role->hasPerm($perm);
}
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function getAssignee() {
if (!$this->isOpen() || !$this->isAssigned())
return false;
if ($this->staff)
return $this->staff;
if ($this->team)
return $this->team;
return null;
}
function getAssigneeId() {
if (!($assignee=$this->getAssignee()))
return null;
$id = '';
if ($assignee instanceof Staff)
$id = 's'.$assignee->getId();
elseif ($assignee instanceof Team)
$id = 't'.$assignee->getId();
return $id;
}
function getAssignees() {
$assignees=array();
if ($this->staff)
$assignees[] = $this->staff->getName();
//Add team assignment
$assignees[] = $this->team->getName();
return $assignees;
}
function getAssigned($glue='/') {
$assignees = $this->getAssignees();
return $assignees ? implode($glue, $assignees):'';
function getLastRespondent() {
if (!isset($this->lastrespondent)) {
$this->lastrespondent = Staff::objects()
->filter(array(
'staff_id' => static::objects()
->filter(array(
'thread__entries__type' => 'R',
'thread__entries__staff_id__gt' => 0
))
->values_flat('thread__entries__staff_id')
->order_by('-thread__entries__id')
->limit(1)
))
->first()
?: false;
}
return $this->lastrespondent;
}
$fields = DynamicFormField::objects()->filter(array(
'id__in' => $this->entries
->filter($criteria)
->values_flat('answers__field_id')));
return ($fields && count($fields)) ? $fields : array();
return $this->getDynamicFields(array(
'answers__field__flags__hasbit' => DynamicFormField::FLAG_ENABLED,
'answers__field__flags__hasbit' => DynamicFormField::FLAG_CLOSE_REQUIRED,
'answers__value__isnull' => true,
));
function getParticipants() {
$participants = array();
foreach ($this->getThread()->collaborators as $c)
$participants[] = $c->getName();
return $participants ? implode(', ', $participants) : ' ';
}
function getThreadId() {
return $this->thread->getId();
}
}
function getThreadEntry($id) {
return $this->getThread()->getEntry($id);
}
function getThreadEntries($type=false) {
$thread = $this->getThread()->getEntries();
if ($type && is_array($type))
$thread->filter(array('type__in' => $type));
return $thread;
function postThreadEntry($type, $vars, $options=array()) {
$poster = isset($options['poster']) ? $options['poster'] : null;
$alert = isset($options['alert']) ? $options['alert'] : true;
switch ($type) {
case 'N':
default:
return $this->postNote($vars, $errors, $poster, $alert);
function getForm() {
if (!isset($this->form)) {
// Look for the entry first
if ($this->form = DynamicFormEntry::lookup(
array('object_type' => ObjectModel::OBJECT_TYPE_TASK))) {
return $this->form;
}
// Make sure the form is in the database
elseif (!($this->form = DynamicForm::lookup(
array('type' => ObjectModel::OBJECT_TYPE_TASK)))) {
$this->__loadDefaultForm();
return $this->getForm();
}
// Create an entry to be saved later
$this->form = $this->form->instanciate();
$this->form->object_type = ObjectModel::OBJECT_TYPE_TASK;
}
return $this->form;
}
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