98ae1ed2-e342f869.patch.sql

/**
 * @version v1.6 RC5
 * @signature e342f869c7a537ab3ee937fb6e21cdd4
 *
 *  Upgrade from 1.6 RC1-4 to 1.6 RC5
 *
 */

ALTER TABLE `%TABLE_PREFIX%config`
    CHANGE `default_priority` `default_priority_id` TINYINT( 2 ) UNSIGNED NOT NULL DEFAULT '2',
    CHANGE `default_template` `default_template_id` TINYINT( 4 ) UNSIGNED NOT NULL DEFAULT '1',
    CHANGE `default_email` `default_email_id` TINYINT( 4 ) UNSIGNED NOT NULL DEFAULT '0',
    CHANGE `default_dept` `default_dept_id` TINYINT( 3 ) UNSIGNED NOT NULL DEFAULT '0',
    CHANGE `enable_pop3_fetch` `enable_mail_fetch` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '0',
    CHANGE `api_key` `api_passphrase` VARCHAR( 125 ) CHARACTER SET latin1 COLLATE latin1_swedish_ci NULL;

ALTER TABLE `%TABLE_PREFIX%config`
    ADD `note_alert_active` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `message_alert_dept_manager`,
    ADD `note_alert_laststaff` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '1' AFTER `note_alert_active`,
    ADD `note_alert_assigned` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '1' AFTER `note_alert_laststaff`,
    ADD `note_alert_dept_manager` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `note_alert_assigned`,
    ADD `alert_email_id` TINYINT( 4 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `overdue_grace_period`,
    ADD `default_smtp_id` TINYINT( 4 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `default_template_id`,
    ADD `spoof_default_smtp` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `default_smtp_id`,
    ADD `log_level` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '2' AFTER `random_ticket_ids`,
    ADD `staff_max_logins` TINYINT UNSIGNED NOT NULL DEFAULT '4' AFTER `enable_daylight_saving`,
    ADD `staff_login_timeout` INT UNSIGNED NOT NULL DEFAULT '2' AFTER `staff_max_logins`,
    ADD `client_max_logins` TINYINT UNSIGNED NOT NULL DEFAULT '4' AFTER `staff_session_timeout`,
    ADD `client_login_timeout` INT UNSIGNED NOT NULL DEFAULT '2' AFTER `client_max_logins`,
    ADD `show_answered_tickets` TINYINT( 1 ) NOT NULL DEFAULT '0' AFTER `show_assigned_tickets`,
    ADD `hide_staff_name` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `show_answered_tickets`,
    ADD `log_graceperiod` INT UNSIGNED NOT NULL DEFAULT '12' AFTER `log_level`;

ALTER TABLE `%TABLE_PREFIX%email`
    ADD `userid` VARCHAR( 125 ) NOT NULL AFTER `name` ,
    ADD `userpass` VARCHAR( 125 ) NOT NULL AFTER `userid`,
    ADD `mail_active` TINYINT( 1 ) NOT NULL DEFAULT '0' AFTER `userpass` ,
    ADD `mail_host` VARCHAR( 125 ) NOT NULL AFTER `mail_active` ,
    ADD `mail_protocol` ENUM( 'POP', 'IMAP' ) NOT NULL AFTER `mail_host` ,
    ADD `mail_encryption` ENUM( 'NONE', 'SSL' ) NOT NULL AFTER `mail_protocol` ,
    ADD `mail_port` INT( 6 ) NULL AFTER `mail_encryption` ,
    ADD `mail_fetchfreq` TINYINT( 3 ) NOT NULL DEFAULT '5' AFTER `mail_port` ,
    ADD `mail_fetchmax` TINYINT( 4 ) NOT NULL DEFAULT '30' AFTER `mail_fetchfreq` ,
    ADD `mail_delete` TINYINT( 1 ) NOT NULL DEFAULT '0' AFTER `mail_fetchmax` ,
    ADD `mail_errors` TINYINT( 3 ) NOT NULL DEFAULT '0' AFTER `mail_delete` ,
    ADD `mail_lasterror` DATETIME NULL AFTER `mail_errors` ,
    ADD `mail_lastfetch` DATETIME NULL AFTER `mail_lasterror` ,
    ADD `smtp_active` TINYINT( 1 ) NOT NULL AFTER `mail_lastfetch` ,
    ADD `smtp_host` VARCHAR( 125 ) NOT NULL AFTER `smtp_active` ,
    ADD `smtp_port` INT( 6 ) NULL AFTER `smtp_host` ,
    ADD `smtp_auth` TINYINT( 1 ) NOT NULL DEFAULT '1' AFTER `smtp_port` ;

-- Transfer old POP3 settings to "new" email table
UPDATE `%TABLE_PREFIX%email` as T1 JOIN `%TABLE_PREFIX%email_pop3` as T2 ON(T1.email_id = T2.`email_id`)
    SET
     `updated`=NOW(),
     `mail_protocol`='POP',
     `mail_encryption`='NONE',
     `mail_port`=110,
     `mail_active`=0,
     `mail_delete`=T2.`delete_msgs`,
     `mail_host`=T2.`pophost`,
     `mail_fetchfreq`=T2.`fetchfreq`,
     `userid`=T2.`popuser`,
     `userpass`=T2.`poppasswd`;

-- Transfer alert email configuration
INSERT INTO `%TABLE_PREFIX%email` (`created`, `updated`, `priority_id`,
    `dept_id`, `name`, `email`)
    SELECT NOW(), NOW(), 2, COALESCE(`default_dept_id`, 1), 'osTicket Alerts',
        `alert_email`
    FROM `%TABLE_PREFIX%config` WHERE `id`=1;

UPDATE `%TABLE_PREFIX%config` SET `alert_email_id` = last_insert_id()
    WHERE id=1;

ALTER TABLE `%TABLE_PREFIX%department`
    ADD `autoresp_email_id` INT UNSIGNED NOT NULL DEFAULT '0' AFTER `email_id`,
    ADD `tpl_id` INT UNSIGNED NOT NULL DEFAULT '0' AFTER `dept_id`,
    ADD INDEX ( `tpl_id` ),
    ADD INDEX ( `autoresp_email_id` ) ;

-- Transfer no-reply email configuration
INSERT INTO `%TABLE_PREFIX%email` (`created`, `updated`, `priority_id`,
    `dept_id`, `name`, `email`)
    SELECT NOW(), NOW(), 2, COALESCE(`default_dept_id`, 1), 'No Reply',
        `noreply_email`
    FROM `%TABLE_PREFIX%config` WHERE `id`=1;

UPDATE `%TABLE_PREFIX%department` SET `autoresp_email_id` = last_insert_id()
    WHERE noreply_autoresp=1;

ALTER TABLE `%TABLE_PREFIX%groups` ADD `can_edit_tickets` TINYINT UNSIGNED NOT NULL DEFAULT '0' AFTER `dept_access` ;

UPDATE `%TABLE_PREFIX%groups`  SET `can_edit_tickets`=1 WHERE `can_delete_tickets`=1;

ALTER TABLE `%TABLE_PREFIX%ticket`
    ADD `phone_ext` VARCHAR( 8 ) NULL DEFAULT NULL AFTER `phone`,
    ADD `topic`  VARCHAR(64) NULL DEFAULT NULL AFTER `subject`,
    ADD `duedate` DATETIME NULL AFTER `isoverdue`,
    ADD `isanswered` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `isoverdue`,
    ADD `lastmessage` DATETIME NULL AFTER `closed`,
    ADD `lastresponse` DATETIME NULL AFTER `lastmessage`,
    ADD INDEX ( `duedate` ) ;

ALTER TABLE `%TABLE_PREFIX%ticket`
    CHANGE `source` `source` ENUM( 'Web', 'Email', 'Phone', 'Other' ) CHARACTER SET latin1 COLLATE latin1_swedish_ci NOT NULL DEFAULT 'Other' ;

ALTER TABLE `%TABLE_PREFIX%email_template`
    ADD `note_alert_subj` VARCHAR( 255 ) NOT NULL AFTER `message_alert_body` ,
    ADD `note_alert_body` TEXT NOT NULL AFTER `note_alert_subj`,
    ADD `notes` TEXT NULL AFTER `name`;

UPDATE `%TABLE_PREFIX%email_template`  SET  `note_alert_subj` = 'New Internal Note Alert',
       `note_alert_body` = '%staff,\r\n\r\nInternal note appended to ticket #%ticket\r\n\r\n----------------------\r\nName: %name\r\n\r\n%note\r\n-------------------\r\n\r\nTo view/respond to the ticket, please login to the support ticket system.\r\n\r\nYour friendly,\r\n\r\nCustomer Support System - powered by osTicket.';

-- Update path and variables on email templates
UPDATE `%TABLE_PREFIX%email_template`
    SET `ticket_autoresp_body` = REPLACE(`ticket_autoresp_body`, 'view.php', 'ticket.php'),
        `message_autoresp_body` = REPLACE(`message_autoresp_body`, 'view.php', 'ticket.php'),
        `ticket_overlimit_body` = REPLACE(`ticket_overlimit_body`, 'view.php', 'ticket.php'),
        `ticket_reply_body` = REPLACE(
                REPLACE(`ticket_reply_body`, 'view.php', 'ticket.php'),
            '%message', '%response');

ALTER TABLE `%TABLE_PREFIX%ticket_message`
    ADD `messageId` VARCHAR( 255 ) NULL AFTER `ticket_id`,
    ADD INDEX ( `messageId` ) ;

DROP TABLE IF EXISTS `%TABLE_PREFIX%api_key`;
CREATE TABLE `%TABLE_PREFIX%api_key` (
  `id` int(10) unsigned NOT NULL auto_increment,
  `isactive` tinyint(1) NOT NULL default '1',
  `ipaddr` varchar(16) NOT NULL,
  `apikey` varchar(255) NOT NULL,
  `updated` datetime NOT NULL default '0000-00-00 00:00:00',
  `created` datetime NOT NULL default '0000-00-00 00:00:00',
  PRIMARY KEY  (`id`),
  UNIQUE KEY `ipaddr` (`ipaddr`)
) DEFAULT CHARSET=utf8;

DROP TABLE IF EXISTS `%TABLE_PREFIX%syslog`;
CREATE TABLE `%TABLE_PREFIX%syslog` (
  `log_id` int(11) unsigned NOT NULL auto_increment,
  `log_type` enum('Debug','Warning','Error') NOT NULL,
  `title` varchar(255) NOT NULL,
  `log` text NOT NULL,
  `logger` varchar(64) NOT NULL,
  `ip_address` varchar(16) NOT NULL,
  `created` datetime NOT NULL default '0000-00-00 00:00:00',
  `updated` datetime NOT NULL default '0000-00-00 00:00:00',
  PRIMARY KEY  (`log_id`),
  KEY `log_type` (`log_type`)
) DEFAULT CHARSET=utf8;

UPDATE `%TABLE_PREFIX%config`
    SET `ostversion`='1.6 RC5';