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  • <?php
    /*********************************************************************
        index.php
    
        Client Login 
    
        Peter Rotich <peter@osticket.com>
        Copyright (c)  2006-2012 osTicket
        http://www.osticket.com
    
        Released under the GNU General Public License WITHOUT ANY WARRANTY.
        See LICENSE.TXT for details.
    
        vim: expandtab sw=4 ts=4 sts=4:
    **********************************************************************/
    require_once('client.inc.php');
    if(!defined('INCLUDE_DIR')) die('Fatal Error');
    define('CLIENTINC_DIR',INCLUDE_DIR.'client/');
    define('OSTCLIENTINC',TRUE); //make includes happy
    
    require_once(INCLUDE_DIR.'class.client.php');
    require_once(INCLUDE_DIR.'class.ticket.php');
    //We are ready baby
    $loginmsg='Authentication Required';
    if($_POST && (!empty($_POST['lemail']) && !empty($_POST['lticket']))):
        $loginmsg='Authentication Required';
        $email=trim($_POST['lemail']);
        $ticketID=trim($_POST['lticket']);
        //$_SESSION['_client']=array(); #Uncomment to disable login strikes.
        
        //Check time for last max failed login attempt strike.
        $loginmsg='Invalid login';
        if($_SESSION['_client']['laststrike']) {
            if((time()-$_SESSION['_client']['laststrike'])<$cfg->getClientLoginTimeout()) {
                $loginmsg='Excessive failed login attempts';
                $errors['err']='You\'ve reached maximum failed login attempts allowed. Try again later or <a href="open.php">open a new ticket</a>';
            }else{ //Timeout is over.
                //Reset the counter for next round of attempts after the timeout.
                $_SESSION['_client']['laststrike']=null;
                $_SESSION['_client']['strikes']=0;
            }
        }
        //See if we can fetch local ticket id associated with the ID given
        if(!$errors && is_numeric($ticketID) && Validator::is_email($email) && ($tid=Ticket::getIdByExtId($ticketID))) {
            //At this point we know the ticket is valid.
            $ticket= new Ticket($tid);
            //TODO: 1) Check how old the ticket is...3 months max?? 2) Must be the latest 5 tickets?? 
            //Check the email given.
            if($ticket->getId() && strcasecmp($ticket->getEMail(),$email)==0){
                //valid match...create session goodies for the client.
                $user = new ClientSession($email,$ticket->getId());
                $_SESSION['_client']=array(); //clear.
                $_SESSION['_client']['userID']   =$ticket->getEmail(); //Email
                $_SESSION['_client']['key']      =$ticket->getExtId(); //Ticket ID --acts as password when used with email. See above.
                $_SESSION['_client']['token']    =$user->getSessionToken();
                $_SESSION['TZ_OFFSET']=$cfg->getTZoffset();
                $_SESSION['daylight']=$cfg->observeDaylightSaving();
                //Log login info...
                $msg=sprintf("%s/%s logged in [%s]",$ticket->getEmail(),$ticket->getExtId(),$_SERVER['REMOTE_ADDR']);
                Sys::log(LOG_DEBUG,'User login',$msg);
                //Redirect tickets.php
                session_write_close();
                session_regenerate_id();
                @header("Location: tickets.php");
                require_once('tickets.php'); //Just incase. of header already sent error.
                exit;
            }
        }
        //If we get to this point we know the login failed.
        $_SESSION['_client']['strikes']+=1;
        if(!$errors && $_SESSION['_client']['strikes']>$cfg->getClientMaxLogins()) {
            $loginmsg='Access Denied';
            $errors['err']='Forgot your login info? Please <a href="open.php">open a new ticket</a>.';
            $_SESSION['_client']['laststrike']=time();
            $alert='Excessive login attempts by a client?'."\n".
                    'Email: '.$_POST['lemail']."\n".'Ticket#: '.$_POST['lticket']."\n".
                    'IP: '.$_SERVER['REMOTE_ADDR']."\n".'Time:'.date('M j, Y, g:i a T')."\n\n".
                    'Attempts #'.$_SESSION['_client']['strikes'];
            Sys::log(LOG_ALERT,'Excessive login attempts (client)',$alert,($cfg->alertONLoginError()));
        }elseif($_SESSION['_client']['strikes']%2==0){ //Log every other failed login attempt as a warning.
            $alert='Email: '.$_POST['lemail']."\n".'Ticket #: '.$_POST['lticket']."\n".'IP: '.$_SERVER['REMOTE_ADDR'].
                   "\n".'TIME: '.date('M j, Y, g:i a T')."\n\n".'Attempts #'.$_SESSION['_client']['strikes'];
            Sys::log(LOG_WARNING,'Failed login attempt (client)',$alert);
        }
    endif;
    
    $nav = new UserNav();
    $nav->setActiveNav('status');
    require(CLIENTINC_DIR.'header.inc.php');
    require(CLIENTINC_DIR.'login.inc.php');
    require(CLIENTINC_DIR.'footer.inc.php');
    ?>