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if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin()) die('Access Denied');
$info=array();
$qstr='';
if($group && $_REQUEST['a']!='add'){
$title='Update Group';
$action='update';
$submit_text='Save Changes';
$info=$group->getInfo();
$info['id']=$group->getId();
$qstr.='&id='.$group->getId();
}else {
$title='Add New Group';
$action='create';
$submit_text='Create Group';
$info['isactive']=isset($info['isactive'])?$info['isactive']:1;
$info['can_create_tickets']=isset($info['can_create_tickets'])?$info['can_create_tickets']:1;
$qstr.='&a='.$_REQUEST['a'];
}
$info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
?>
<form action="groups.php?<?php echo $qstr; ?>" method="post" id="save" name="group">
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<input type="hidden" name="do" value="<?php echo $action; ?>">
<input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
<input type="hidden" name="id" value="<?php echo $info['id']; ?>">
<h2>User Group</h2>
<table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2">
<thead>
<tr>
<th colspan="2">
<h4><?php echo $title; ?></h4>
<em><strong>Group Information</strong>: Disabled group will limit staff members access. Admins are exempted.</em>
</th>
</tr>
</thead>
<tbody>
<tr>
<td width="180" class="required">
Name:
</td>
<td>
<input type="text" size="30" name="name" value="<?php echo $info['name']; ?>">
<span class="error">* <?php echo $errors['name']; ?></span>
</td>
</tr>
<tr>
<td width="180" class="required">
Status:
</td>
<td>
<input type="radio" name="isactive" value="1" <?php echo $info['isactive']?'checked="checked"':''; ?>><strong>Active</strong>
<input type="radio" name="isactive" value="0" <?php echo !$info['isactive']?'checked="checked"':''; ?>><strong>Disabled</strong>
<span class="error">* <?php echo $errors['status']; ?></span>
</td>
</tr>
<tr>
<th colspan="2">
<em><strong>Group Permissions</strong>: Applies to all group members </em>
</th>
</tr>
<tr><td>Can <b>Create</b> Tickets</td>
<td>
<input type="radio" name="can_create_tickets" value="1" <?php echo $info['can_create_tickets']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_create_tickets" value="0" <?php echo !$info['can_create_tickets']?'checked="checked"':''; ?> />No
<i>Ability to open tickets on behalf of clients.</i>
</td>
</tr>
<tr><td>Can <b>Edit</b> Tickets</td>
<td>
<input type="radio" name="can_edit_tickets" value="1" <?php echo $info['can_edit_tickets']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_edit_tickets" value="0" <?php echo !$info['can_edit_tickets']?'checked="checked"':''; ?> />No
<i>Ability to edit tickets.</i>
</td>
</tr>
<tr><td>Can <b>Post Reply</b></td>
<td>
<input type="radio" name="can_post_ticket_reply" value="1" <?php echo $info['can_post_ticket_reply']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_post_ticket_reply" value="0" <?php echo !$info['can_post_ticket_reply']?'checked="checked"':''; ?> />No
<i>Ability to post a ticket reply.</i>
</td>
</tr>
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<tr><td>Can <b>Close</b> Tickets</td>
<td>
<input type="radio" name="can_close_tickets" value="1" <?php echo $info['can_close_tickets']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_close_tickets" value="0" <?php echo !$info['can_close_tickets']?'checked="checked"':''; ?> />No
<i>Ability to close tickets. Staff can still post a response.</i>
</td>
</tr>
<tr><td>Can <b>Assign</b> Tickets</td>
<td>
<input type="radio" name="can_assign_tickets" value="1" <?php echo $info['can_assign_tickets']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_assign_tickets" value="0" <?php echo !$info['can_assign_tickets']?'checked="checked"':''; ?> />No
<i>Ability to assign tickets to staff members.</i>
</td>
</tr>
<tr><td>Can <b>Transfer</b> Tickets</td>
<td>
<input type="radio" name="can_transfer_tickets" value="1" <?php echo $info['can_transfer_tickets']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_transfer_tickets" value="0" <?php echo !$info['can_transfer_tickets']?'checked="checked"':''; ?> />No
<i>Ability to transfer tickets between departments.</i>
</td>
</tr>
<tr><td>Can <b>Delete</b> Tickets</td>
<td>
<input type="radio" name="can_delete_tickets" value="1" <?php echo $info['can_delete_tickets']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_delete_tickets" value="0" <?php echo !$info['can_delete_tickets']?'checked="checked"':''; ?> />No
<i>Ability to delete tickets (Deleted tickets can't be recovered!)</i>
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</td>
</tr>
<tr><td>Can Ban Emails</td>
<td>
<input type="radio" name="can_ban_emails" value="1" <?php echo $info['can_ban_emails']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_ban_emails" value="0" <?php echo !$info['can_ban_emails']?'checked="checked"':''; ?> />No
<i>Ability to add/remove emails from banlist via ticket interface.</i>
</td>
</tr>
<tr><td>Can Manage Premade</td>
<td>
<input type="radio" name="can_manage_premade" value="1" <?php echo $info['can_manage_premade']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_manage_premade" value="0" <?php echo !$info['can_manage_premade']?'checked="checked"':''; ?> />No
<i>Ability to add/update/disable/delete canned responses and attachments.</i>
</td>
</tr>
<tr><td>Can Manage FAQ</td>
<td>
<input type="radio" name="can_manage_faq" value="1" <?php echo $info['can_manage_faq']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_manage_faq" value="0" <?php echo !$info['can_manage_faq']?'checked="checked"':''; ?> />No
<i>Ability to add/update/disable/delete knowledgebase categories and FAQs.</i>
</td>
</tr>
<tr><td>Can View Staff Stats.</td>
<td>
<input type="radio" name="can_view_staff_stats" value="1" <?php echo $info['can_view_staff_stats']?'checked="checked"':''; ?> />Yes
<input type="radio" name="can_view_staff_stats" value="0" <?php echo !$info['can_view_staff_stats']?'checked="checked"':''; ?> />No
<i>Ability to view stats of other staff members in allowed departments.</i>
</td>
</tr>
<em><strong>Department Access</strong>: Check all departments the group members are allowed to access. <a id="selectAll" href="#deptckb">Select All</a> <a id="selectNone" href="#deptckb">Select None</a> </em>
</th>
</tr>
<?php
$sql='SELECT dept_id,dept_name FROM '.DEPT_TABLE.' ORDER BY dept_name';
if(($res=db_query($sql)) && db_num_rows($res)){
while(list($id,$name) = db_fetch_row($res)){
$ck=($info['depts'] && in_array($id,$info['depts']))?'checked="checked"':'';
echo sprintf('<tr><td colspan=2> <input type="checkbox" class="deptckb" name="depts[]" value="%d" %s>%s</td></tr>',$id,$ck,$name);
}
}
?>
<tr>
<th colspan="2">
<em><strong>Admin Notes</strong>: Internal notes viewable by all admins. </em>
</th>
</tr>
<tr>
<td colspan=2>
<textarea name="notes" cols="21" rows="8" style="width: 80%;"><?php echo $info['notes']; ?></textarea>
</td>
</tr>
</tbody>
</table>
<p style="padding-left:225px;">
<input type="submit" name="submit" value="<?php echo $submit_text; ?>">
<input type="reset" name="reset" value="Reset">
<input type="button" name="cancel" value="Cancel" onclick='window.location.href="groups.php"'>
</p>
</form>