staff.departments.yaml

#
# This is popup help messages for the Admin Panel -> Staff -> Departments
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
#   title - Link title
#   href - href of link (links starting with / are translated to the
#       helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
type:
    title: Type
    content: >
        If the Department’s Type is Private, then the Department Signature will not be available on response nor will the department assignment show from the Client Portal.

dept_manager:
    title: Department Manager
    content: >
        You may choose an Agent as a Department Manager to receive Alerts & Notices for tickets in departments. 
		Agents do not have to be members of the Department to be the Manager of the Department