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UPGRADING.txt 2.91 KiB
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  • Learn to ignore specific revisions
  • Welcome to osTicket 1.7
    =======================
    Some tasks are better left to a system administrator rather than a mindless
    upgrade script. These are those remaining things that we'd rather you take
    care of:
    
      * Verify that your attachments have been successfully migrated to the
        database and removed from your server's filesystem. Once you're
        comfortable that they're all migrated, and that the remaining files are
        all failed uploads or orphans from deleted tickets, remove the folder
        where attachments were uploaded to.
    
      * Remove codebase files no longer utilized in osTicket 1.7. If you have
        console access to your server, a codebase-cleanup.sh script is provided
        for you in the setup/ folder to help you automatically take care of this.
    
        Otherwise, you may safely remove the following files from your codebase if
        they exist:
    
        * Removed in osTicket-1.6-rc5
          ostconfig.php
    
        * Removed in osTicket-1.6.0
          images/button.jpg
          images/logo.jpg
          images/new_ticket_title.jpg
          images/ticket_status_title.jpg
          include/settings.php
    
        * Removed in osTicket-1.7.0
          images/bg.gif
          images/fibres.png
          images/home.gif
          images/icons
          images/lipsum.png
          images/logo2.jpg
          images/logout.gif
          images/my_tickets.gif
          images/new_ticket.gif
          images/new_ticket_icon.jpg
          images/poweredby.jpg
          images/rainbow.png
          images/refresh_btn.gif
          images/ticket_status.gif
          images/ticket_status_icon.jpg
          images/verticalbar.jpg
          images/view_closed_btn.gif
          images/view_open_btn.gif
          include/class.msgtpl.php
          include/class.sys.php
          include/client/index.php
          include/client/viewticket.inc.php
          include/ost-config.sameple.php
          include/staff/api.inc.php
          include/staff/changepasswd.inc.php
          include/staff/dept.inc.php
          include/staff/depts.inc.php
          include/staff/editticket.inc.php
          include/staff/mypref.inc.php
          include/staff/myprofile.inc.php
          include/staff/newticket.inc.php
          include/staff/premade.inc.php
          include/staff/reply.inc.php
          include/staff/smtp.inc.php
          include/staff/viewticket.inc.php
          scp/css/autosuggest_inquisitor.css
          scp/css/datepicker.css
          scp/css/main.css
          scp/css/style.css
          scp/css/tabs.css
          scp/images/alert.png
          scp/images/bg-login-box.gif
          scp/images/icons/email_settings.gif
          scp/images/logo-support.gif
          scp/images/minus.gif
          scp/images/ostlogo.jpg
          scp/images/pagebg.jpg
          scp/images/plus.gif
          scp/images/refresh.gif
          scp/images/tab.jpg
          scp/images/view_closed.gif
          scp/images/view_open.gif
          scp/js/ajax.js
          scp/js/autolock.js
          scp/js/bsn.AutoSuggest_2.1.3.js
          scp/js/calendar.js
          scp/js/datepicker.js
          scp/js/tabber.js
    
    
      * Remove the setup/ folder. This contains code you won't need for a live
        ticketing system.