ticket-view.inc.php

$(function() {
    $(document).on('click', 'a.change-user', function(e) {
        e.preventDefault();
        var tid = <?php echo $ticket->getOwnerId(); ?>;
        var cid = <?php echo $ticket->getOwnerId(); ?>;
        var url = 'ajax.php/'+$(this).attr('href').substr(1);
        $.userLookup(url, function(user) {
            if(cid!=user.id
                    && $('.dialog#confirm-action #changeuser-confirm').length) {
                $('#newuser').html(user.name +' &lt;'+user.email+'&gt;');
                $('.dialog#confirm-action #action').val('changeuser');
                $('#confirm-form').append('<input type=hidden name=user_id value='+user.id+' />');
                $('#overlay').show();
                $('.dialog#confirm-action .confirm-action').hide();
                $('.dialog#confirm-action p#changeuser-confirm')
                .show()
                .parent('div').show().trigger('click');
            }
        });
    });
<?php
    // Set the lock if one exists
    if ($mylock) { ?>
!function() {
  var setLock = setInterval(function() {
    if (typeof(window.autoLock) === 'undefined')
      return;
    clearInterval(setLock);
    autoLock.setLock({
      id:<?php echo $mylock->getId(); ?>,
      time: <?php echo $cfg->getLockTime() * 60; ?>}, 'acquire');
  }, 50);
}();
<?php } ?>
});

<?php
// Hover support for all inline images
$urls = array();
foreach (AttachmentFile::objects()->filter(array(
    'attachments__thread_entry__thread__id' => $ticket->getThreadId(),
    'attachments__inline' => true,
)) as $file) {
    $urls[strtolower($file->getKey())] = array(
        'download_url' => $file->getDownloadUrl(),
        'filename' => $file->name,
    );
} ?>
$('#ticket_thread').data('imageUrls', <?php echo JsonDataEncoder::encode($urls); ?>);
</script>