This patch includes a slight database migration, and adjusts the
functionality of a few core components.

  * Move collaborators from the ticket to the thread.
    This concept allows collaborators on any object which has a thread,
    including tasks.

  * Add flags to the thread entry
    This will allow flagging thread entries for different purposes.
    Initially this can be used to flag the original message of a thread in
    case a ticket / thread is created without an initial message.

  * Lock becomes more of a utility
    The lock is now disconnected from the ticket and is a separate utility.
    Separately, the ticket and task objects can have a reference to a lock
    object. Furthermore, when submitting some activities to tickets, the
    lock is verified to be owned by the respective agent, and the lock code
    must match a current lock code. The code is rotated on each acquire()
    call to guard against double submissions.

  * Collaborator is an ORM model
    The TicketUser class is broken up now so that the collaborator instance
    can exist apart from a ticket. Email message ids are now generated for
    collaborators without respect for a ticket so that collaborators can be
    properly supported on any thread.