<?php if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin()) die('Access Denied'); $info=array(); $qstr=''; if($dept && $_REQUEST['a']!='add'){ //Editing Department. $title='Update Department'; $action='update'; $submit_text='Save Changes'; $info=$dept->getInfo(); $info['id']=$dept->getId(); $qstr.='&id='.$dept->getId(); }else { $title='Add New Department'; $action='create'; $submit_text='Create Dept'; $info['ispublic']=isset($info['ispublic'])?$info['ispublic']:1; $info['ticket_auto_response']=isset($info['ticket_auto_response'])?$info['ticket_auto_response']:1; $info['message_auto_response']=isset($info['message_auto_response'])?$info['message_auto_response']:1; $qstr.='&a='.$_REQUEST['a']; } $info=Format::htmlchars(($errors && $_POST)?$_POST:$info); ?> <form action="departments.php?<?php echo $qstr; ?>" method="post" id="save"> <input type="hidden" name="do" value="<?php echo $action; ?>"> <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>"> <input type="hidden" name="id" value="<?php echo $info['id']; ?>"> <h2>Department</h2> <table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2"> <thead> <tr> <th colspan="2"> <h4><?php echo $title; ?></h4> <em>Department Information</em> </th> </tr> </thead> <tbody> <tr> <td width="180" class="required"> Name: </td> <td> <input type="text" size="30" name="name" value="<?php echo $info['name']; ?>"> <span class="error">* <?php echo $errors['name']; ?></span> </td> </tr> <tr> <td width="180" class="required"> Type: </td> <td> <input type="radio" name="ispublic" value="1" <?php echo $info['ispublic']?'checked="checked"':''; ?>><strong>Public</strong> <input type="radio" name="ispublic" value="0" <?php echo !$info['ispublic']?'checked="checked"':''; ?>><strong>Private</strong> (Internal) <span class="error">* </span> </td> </tr> <tr> <td width="180" class="required"> Email: </td> <td> <select name="email_id"> <option value="0">— Select Department Email —</option> <?php $sql='SELECT email_id,email,name FROM '.EMAIL_TABLE.' email ORDER by name'; if(($res=db_query($sql)) && db_num_rows($res)){ while(list($id,$email,$name)=db_fetch_row($res)){ $selected=($info['email_id'] && $id==$info['email_id'])?'selected="selected"':''; if($name) $email=Format::htmlchars("$name <$email>"); echo sprintf('<option value="%d" %s>%s</option>',$id,$selected,$email); } } ?> </select> <span class="error">* <?php echo $errors['email_id']; ?></span> </td> </tr> <tr> <td width="180" class="required"> Template: </td> <td> <select name="tpl_id"> <option value="0">— System default —</option> <?php $sql='SELECT tpl_id,name FROM '.EMAIL_TEMPLATE_TABLE.' tpl WHERE isactive=1 ORDER by name'; if(($res=db_query($sql)) && db_num_rows($res)){ while(list($id,$name)=db_fetch_row($res)){ $selected=($info['tpl_id'] && $id==$info['tpl_id'])?'selected="selected"':''; echo sprintf('<option value="%d" %s>%s</option>',$id,$selected,$name); } } ?> </select> <span class="error">* <?php echo $errors['tpl_id']; ?></span> </td> </tr> <tr> <td width="180" class="required"> SLA: </td> <td> <select name="sla_id"> <option value="0">— System default —</option> <?php $sql='SELECT id,name FROM '.SLA_TABLE.' sla ORDER by name'; if(($res=db_query($sql)) && db_num_rows($res)){ while(list($id,$name)=db_fetch_row($res)){ $selected=($info['sla_id'] && $id==$info['sla_id'])?'selected="selected"':''; echo sprintf('<option value="%d" %s>%s</option>',$id,$selected,$name); } } ?> </select> <span class="error">* <?php echo $errors['sla_id']; ?></span> </td> </tr> <?php if($dept && $dept->getNumUsers()){ ?> <tr> <td width="180" class="required"> Manager: </td> <td> <select name="manager_id"> <option value="0">— None —</option> <option value="0" disabled="disabled">Select Department Manager (Optional)</option> <?php $sql='SELECT staff_id,CONCAT_WS(" ",firstname,lastname) as name FROM '.STAFF_TABLE.' staff '. 'WHERE dept_id='.db_input($dept->getId()).' ORDER by name'; if(($res=db_query($sql)) && db_num_rows($res)){ while(list($id,$name)=db_fetch_row($res)){ $selected=($info['manager_id'] && $id==$info['manager_id'])?'selected="selected"':''; echo sprintf('<option value="%d" %s>%s</option>',$id,$selected,$name); } } ?> </select> <span class="error"> <?php echo $errors['manager_id']; ?></span> </td> </tr> <?php } ?> <tr> <th colspan="2"> <em><strong>Auto Response Settings</strong>: Overwrite global auto-response settings for tickets routed to the Dept.</em> </th> </tr> <tr> <td width="180"> New Ticket: </td> <td> <input type="checkbox" name="ticket_auto_response" value="0" <?php echo !$info['ticket_auto_response']?'checked="checked"':''; ?> > <strong>Disable</strong> new ticket auto-response for this Dept. </td> </tr> <tr> <td width="180"> New Message: </td> <td> <input type="checkbox" name="message_auto_response" value="0" <?php echo !$info['message_auto_response']?'checked="checked"':''; ?> > <strong>Disable</strong> new message auto-response for this Dept. </td> </tr> <tr> <td width="180"> Auto Response Email: </td> <td> <select name="autoresp_email_id"> <option value="" disabled="disabled">Select Outgoing Email</option> <option value="0">— Department Email (Above) —</option> <?php $sql='SELECT email_id,email,name FROM '.EMAIL_TABLE.' email ORDER by name'; if(($res=db_query($sql)) && db_num_rows($res)){ while(list($id,$email,$name)=db_fetch_row($res)){ $selected=($info['email_id'] && $id==$info['email_id'])?'selected="selected"':''; if($name) $email=Format::htmlchars("$name <$email>"); echo sprintf('<option value="%d" %s>%s</option>',$id,$selected,$email); } } ?> </select> <span class="error"> <?php echo $errors['autoresp_email_id']; ?></span> </td> </tr> <tr> <th colspan="2"> <em><strong>Department Signature</strong>: Optional signature used on outgoing emails. <span class="error"> <?php echo $errors['signature']; ?></span></em> </th> </tr> <tr> <td colspan=2> <textarea name="signature" cols="21" rows="5" style="width: 60%;"><?php echo $info['signature']; ?></textarea> <br><em>Signature is made available as a choice, on ticket reply, for public departments.</em> </td> </tr> </tbody> </table> <p style="padding-left:225px;"> <input type="submit" name="submit" value="<?php echo $submit_text; ?>"> <input type="reset" name="reset" value="Reset"> <input type="button" name="cancel" value="Cancel" onclick='window.location.href="departments.php"'> </p> </form>