From f54acf5470381b426b6db791d07d4abc15488751 Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Fri, 25 Apr 2014 20:42:23 +0000
Subject: [PATCH] Don't email bomb admin on ticket rejections
Disable email alert sent to admin when a warning is logged due to ticket
rejection e.g when banned email or max open limit is reached.
---
include/class.ticket.php | 8 +++++---
1 file changed, 5 insertions(+), 3 deletions(-)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 625ddb1cf..167cfc18d 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2197,7 +2197,8 @@ class Ticket {
'errno' => 403,
'err' => 'This help desk is for use by authorized
users only');
- $ost->logWarning('Ticket denied', 'Banned email - '.$vars['email']);
+ $ost->logWarning('Ticket denied', 'Banned email - '
+ .$vars['email'], true);
return 0;
}
@@ -2211,7 +2212,8 @@ class Ticket {
$errors = array('err' => "You've reached the maximum open tickets allowed.");
$ost->logWarning('Ticket denied -'.$vars['email'],
sprintf('Max open tickets (%d) reached for %s ',
- $cfg->getMaxOpenTickets(), $vars['email']));
+ $cfg->getMaxOpenTickets(), $vars['email']),
+ false);
return 0;
}
@@ -2228,7 +2230,7 @@ class Ticket {
only");
$ost->logWarning('Ticket denied',
sprintf('Ticket rejected ( %s) by filter "%s"',
- $vars['email'], $filter->getName()));
+ $vars['email'], $filter->getName()), true);
return 0;
}
--
GitLab