diff --git a/include/class.ticket.php b/include/class.ticket.php
index 75c818b405e287edaa6c68c4a4cb7836686c9b9f..c6b2124b45cfea9721aa84ca04a1ec246b2cb14c 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -221,7 +221,7 @@ implements RestrictedAccess, Threadable, Searchable {
 
     function isReopenable() {
         return ($this->getStatus()->isReopenable() && $this->getDept()->allowsReopen()
-        && ($this->getTopic() ? $this->getTopic()->allowsReopen() : null));
+        && ($this->getTopic() ? $this->getTopic()->allowsReopen() : true));
     }
 
     function isClosed() {
diff --git a/scp/tickets.php b/scp/tickets.php
index 82e9b07032bb34897244e6bd88691a8ef6dd5aab..4851b4169d257b259671e525d12b0917be428b46 100644
--- a/scp/tickets.php
+++ b/scp/tickets.php
@@ -93,7 +93,7 @@ if (!$ticket) {
 
     $queue_key = sprintf('::Q:%s', ObjectModel::OBJECT_TYPE_TICKET);
     $queue_id = $queue_id ?: @$_GET['queue'] ?: $_SESSION[$queue_key]
-        ?: $cfg->getDefaultTicketQueueId();
+        ?: $thisstaff->getDefaultTicketQueueId() ?: $cfg->getDefaultTicketQueueId();
 
     // Recover advanced search, if requested
     if (isset($_SESSION['advsearch'])