From ee0ab9d844aa9b35541d9497b87b35362e58874a Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Wed, 24 Sep 2014 21:59:30 +0000
Subject: [PATCH] Add Resolved status as clone of Closed status
---
include/i18n/en_US/ticket_status.yaml | 22 +++++++++++++++++-----
1 file changed, 17 insertions(+), 5 deletions(-)
diff --git a/include/i18n/en_US/ticket_status.yaml b/include/i18n/en_US/ticket_status.yaml
index 3dc9b5266..1a5d268a4 100644
--- a/include/i18n/en_US/ticket_status.yaml
+++ b/include/i18n/en_US/ticket_status.yaml
@@ -23,10 +23,22 @@
Open tickets.
- id: 2
+ name: Resolved
+ state: closed
+ mode: 1
+ sort: 2
+ flags: 0
+ properties:
+ allowreopen: true
+ reopenstatus: 0
+ description: >
+ Resolved tickets
+
+- id: 3
name: Closed
state: closed
mode: 3
- sort: 2
+ sort: 3
flags: 0
properties:
allowreopen: true
@@ -34,22 +46,22 @@
description: >
Closed tickets. Tickets will still be accessible on client and staff panels.
-- id: 3
+- id: 4
name: Archived
state: archived
mode: 3
- sort: 3
+ sort: 4
flags: 0
properties:
description: >
Tickets only adminstratively available but no longer accessible on
ticket queues and client panel.
-- id: 4
+- id: 5
name: Deleted
state: deleted
mode: 3
- sort: 4
+ sort: 5
flags: 0
properties:
description: >
--
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