diff --git a/include/staff/templates/queue-navigation.tmpl.php b/include/staff/templates/queue-navigation.tmpl.php
index c736e3759862a6783f9ef582eb9d9d0dd0bd4009..733b5066b0b4d5658e447419a761f297200dff56 100644
--- a/include/staff/templates/queue-navigation.tmpl.php
+++ b/include/staff/templates/queue-navigation.tmpl.php
@@ -17,20 +17,20 @@ $selected = $_REQUEST['queue'] == $this_queue->getId();
           include 'queue-subnavigation.tmpl.php';
       } ?>
       <!-- Dropdown Titles -->
-      <li>
-        <h4><?php echo __('Personal Queues'); ?></h4>
-      </li>
+        <li class="personalQ">
+        </li>      
+
       <?php foreach ($this_queue->getMyChildren() as $q) {
         include 'queue-subnavigation.tmpl.php';
       } ?>
     </ul>
     <!-- Add Queue button sticky at the bottom -->
     <div class="add-queue">
-      <a class="flush-right full-width" onclick="javascript:
+      <a class="full-width" onclick="javascript:
         var pid = <?php echo $this_queue->getId() ?: 0; ?>;
         $.dialog('ajax.php/tickets/search?parent_id='+pid, 201);">
-        <div class="add pull-right"><i class="green icon-plus-sign"></i></div>
-          <span><?php echo __('Add personal queue'); ?></span>
+        <span><i class="green icon-plus-sign"></i> 
+          <?php echo __('Add personal queue'); ?></span>
       </a>
     </div>
   </div>
diff --git a/include/staff/templates/queue-savedsearches-nav.tmpl.php b/include/staff/templates/queue-savedsearches-nav.tmpl.php
index 3d7de7722eb9418caa77a5c69ef541c335c97ceb..d7d32a8a3a0f523fd707bb195805145ca2ae65f5 100644
--- a/include/staff/templates/queue-savedsearches-nav.tmpl.php
+++ b/include/staff/templates/queue-savedsearches-nav.tmpl.php
@@ -5,7 +5,7 @@
 // $child_selected - <bool> true if the selected queue is a descendent
 // $adhoc - not FALSE if an adhoc advanced search exists
 ?>
-<li class="item <?php if ($child_selected) echo 'child active'; ?>">
+<li class="item <?php if ($child_selected) echo ''; ?>">
 <?php
   $href = 'href="tickets.php?queue=adhoc"';
   if (!isset($_SESSION['advsearch']))
@@ -27,7 +27,8 @@
       } ?>
       <li>
         <h4><?php echo __('Recent Searches'); ?></h4>
-<?php if (isset($_SESSION['advsearch'])) {
+      </li>
+    <?php if (isset($_SESSION['advsearch'])) {
           foreach ($_SESSION['advsearch'] as $token=>$criteria) {
               $q = new SavedSearch(array('root' => 'T'));
               $q->id = 'adhoc,'.$token;
@@ -36,15 +37,16 @@
               include 'queue-subnavigation.tmpl.php';
           }
       } ?>
-      <!-- Dropdown Titles -->
-      </li>
+      <!-- Dropdown Titles -->      
+      
     </ul>
     <!-- Add Queue button sticky at the bottom -->
-    <div class="add-queue">
-      <a class="flush-right full-width" onclick="javascript:
+      
+     <div class="add-queue">
+      <a class="full-width" onclick="javascript:
         $.dialog('ajax.php/tickets/search', 201);">
-        <div class="add pull-right"><i class="green icon-plus-sign"></i></div>
-          <span><?php echo __('Add personal queue'); ?></span>
+        <span><i class="green icon-plus-sign"></i>
+          <?php echo __('Add personal search'); ?></span>
       </a>
     </div>
   </div>
diff --git a/include/staff/templates/queue-subnavigation.tmpl.php b/include/staff/templates/queue-subnavigation.tmpl.php
index e1f45d25b5cb29cd8ff4ec2184746c8da5edc13f..11602d21bf6e9520e4d1ad9a38d4c5997c0d9846 100644
--- a/include/staff/templates/queue-subnavigation.tmpl.php
+++ b/include/staff/templates/queue-subnavigation.tmpl.php
@@ -8,23 +8,16 @@ $selected = $_REQUEST['queue'] == $q->getId();
 global $thisstaff;
 ?>
 <!-- SubQ class: only if top level Q has subQ -->
-<li class="<?php if ($hasChildren)  echo 'subQ'; ?>">
-  <?php
-  if ($hasChildren) { ?>
-    <i class="icon-caret-down"></i>
-  <?php }
-  if ($thisstaff->isAdmin() || $q->isPrivate()) { ?>
+<li <?php if ($hasChildren)  echo 'class="subQ"'; ?>>
+
+<?php      
+    if ($q->isPrivate()) { ?>
   <!-- Edit Queue -->
+  <div class="controlQ">
   <div class="editQ pull-right">
     <i class="icon-cog"></i>
     <div class="manageQ">
       <ul>
-        <?php if ($hasChildren) { ?>
-        <li class="positive">
-          <a href="<?php echo $queue->getHref(); ?>">
-            <i class="icon-fixed-width icon-plus-sign"></i><?php echo __('Add Queue'); ?></a>
-        </li>
-        <?php } ?>
         <li>
           <a href="<?php
     echo $queue->isPrivate()
@@ -40,15 +33,24 @@ global $thisstaff;
       </ul>
     </div>
   </div>
+    </div>
   <?php } ?>
-  <!-- Display Latest Ticket count -->
-  <span class="pull-right">(?)</span>
+  <!-- Display Latest Ticket count -->      
+      <span class="<?php if ($q->isPrivate())  echo 'personalQmenu'; ?> pull-right newItemQ">(90)</span>
+
   <!-- End Edit Queue -->
   <a class="truncate <?php if ($selected) echo ' active'; ?>" href="<?php echo $queue->getHref();
-    ?>" title="<?php echo Format::htmlchars($q->getName()); ?>"><?php
-        echo Format::htmlchars($q->getName()); ?></a>
-<?php if ($hasChildren) {
-    echo '<ul>';
+    ?>" title="<?php echo Format::htmlchars($q->getName()); ?>">
+      <?php
+        echo Format::htmlchars($q->getName()); ?>
+      <?php
+        if ($hasChildren) { ?>
+            <i class="icon-caret-down"></i>
+      <?php } ?>
+    </a>
+
+    <?php if ($hasChildren) {
+    echo '<ul class="subMenuQ">';
     foreach ($children as $q) {
         include __FILE__;
     }
diff --git a/scp/css/scp.css b/scp/css/scp.css
index f5500a69f36a566ab88d3f98e128a4b0ba1eb868..de7b7af50d0d7d8981a552303a52ef6cb04b565c 100644
--- a/scp/css/scp.css
+++ b/scp/css/scp.css
@@ -358,7 +358,7 @@ a time {
 }
 
 #customQ_nav .jb-overflowmenu-menu-primary li.item:hover {
-    padding:2px 5px 4px;
+    padding:2px 5px 3px;
     color:#E65524;
     background-color: #fff;
     border-left:1px solid #bebebe;
@@ -432,14 +432,29 @@ a time {
 .customQ-dropdown li h4 {
     padding:2px 8px;
     margin:0;
-    background-color:#ddd;
-    color:#666;
+    background-color:#eee;
+    color:#bbb;
     text-align:left;
 }
+.customQ-dropdown li.personalQ {
+    font-size:1px;
+    border-bottom:2px dashed #eee;
+    background-color:#fff;
+    margin:4px 0;
+}
 
+.customQ-dropdown li:not(.personalQ) > span {
+    color:#E65524;
+    font-weight:bold;
+    margin-right:0;
+}
 .customQ-dropdown li > span {
     color:#E65524;
     font-weight:bold;
+    margin-right:18px;
+}
+.customQ-dropdown li:hover > span {
+    color:#fff;
 }
 .customQ-dropdown li > span.disabled {
     color:#ccc;
@@ -449,7 +464,6 @@ a time {
 /*** custom queue dropdown container ***/
 
 .jb-overflowmenu-menu-primary div.customQ-dropdown {
-    border-top-right-radius:6px;
     border-bottom-right-radius:6px;
     border-bottom-left-radius:6px;
     border: solid 1px #ddd;
@@ -459,19 +473,21 @@ a time {
     background:#fff;
     text-align: left;
     font-size: 0.95em;
-    min-width: 245px;
+    min-width: 100%;
     list-style: none;
     left:-1px;
-    top:32px;
+    top:31px;
     position:absolute;
-    z-index:10;
+    z-index:8;
 }
 
+
 .customQ-dropdown ul.scroll-height {
     max-height:400px;
     border-bottom:1px solid #ddd;
     overflow-y:auto;
     overflow-x:hidden;
+    padding:4px 0;
 }
 
 /*** set max width for truncating long links ***/
@@ -492,10 +508,10 @@ a time {
 
 }
 .customQ-dropdown ul li > a {
-    margin-right:0px;
+    margin-right:60px;
 }
 
-.customQ-dropdown ul li:hover {
+.customQ-dropdown ul li:not(.personalQ):hover {
     color:#fff;
     background-color:#08C;
     cursor:pointer;
@@ -504,47 +520,78 @@ a time {
     color:#fff;
     cursor:pointer;
 }
+.customQ-dropdown ul li:not(.personalQ) .controlQ {
+    position:absolute;
+    right:0;
+    z-index:20;
+}
 /************ Custom Queue Button with Sub Queues *************/
 
-.customQ-dropdown ul li.subQ > i, .customQ-dropdown ul li div.editQ > i {
-    padding:0px 8px;
+.customQ-dropdown ul li.subQ > a i {
+    padding:2px 6px 0;
+    display:inline-block;
+    color:#000;
+    opacity:0.5
 }
 
+.customQ-dropdown ul li.subQ:hover > a i {
+    color:#fff;
+    opacity:0.5
+}
+
+.customQ-dropdown ul li div.editQ {
+    padding:0px 8px 0 0;
+
+}
 /************ Custom Queue Button without Sub Queues *************/
 
 .customQ-dropdown ul li.subQ > ul li > a:before  {
     content:"";
-    padding:0px 8px;
+    padding:0px 4px;
+
+}
+.customQ-dropdown ul li.subQ > a:before  {
+    content:"";
+    padding:0px 4px;
 
 }
 
 .customQ-dropdown ul li:not(.subQ) > a:before  {
     content:"";
     padding:0px 4px;
-
 }
+
 .customQ-dropdown ul li:not(.subQ) > a {
     max-width:190px;
 }
 
 /************ Custom Queue Nested Queue Container *************/
 
-.customQ-dropdown ul li > ul {
-    background-color:#eee;
-    border-top:1px dotted #ddd;
-    border-bottom:1px dotted #ddd;
+.customQ-dropdown ul li.subQ > ul {
+    display:none;
+    position:absolute;
+    top:0;
+    left:0px;
+    background-color:#fff;
+    border:1px solid #ddd;
+    box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2);
 }
 
-.customQ-dropdown ul li.subQ > ul li > a {
-    padding-left:10px;
-    padding-right:10px;
+.customQ-dropdown ul li.subQ:hover > ul {
+    display:block;
 }
 
+.customQ-dropdown ul li > span.newItemQ {
+    padding:1px 8px 0 0;
+}
+.customQ-dropdown ul li > span.personalQmenu.newItemQ {
+    margin-right:20px;
+}
 /************ Custom Queue Add/Save a Queue Button *************/
 
 .customQ-dropdown .add-queue a {
     display:block;
-    padding:10px;
+    padding:2px 0;
     color:#666!IMPORTANT;
     cursor:pointer;
     white-space: nowrap;
@@ -586,76 +633,74 @@ a time {
 
 /*** icon cog styles ***/
 
-.jb-overflowmenu-menu-primary .customQ-dropdown ul li > div.editQ {
+.jb-overflowmenu-menu-primary .customQ-dropdown ul li > .controlQ div.editQ {
     margin-top:2px;
 }
 
-.customQ-dropdown ul li > div.editQ i {
+.customQ-dropdown ul li > .controlQ div.editQ i {
     color:rgba(255, 255, 255, 0.6);
 }
 
-.customQ-dropdown ul li:hover > div.editQ i {
+.customQ-dropdown ul li:hover > .controlQ div.editQ i {
     color:rgba(255, 255, 255, 0.2);
 }
 
-.customQ-dropdown ul li > div.editQ:hover i {
+.customQ-dropdown ul li > .controlQ div.editQ:hover i {
     color:rgba(255, 255, 255, 1);
 }
 
 /*** edit nav popout ***/
 
-.customQ-dropdown ul li > div.editQ .manageQ a:before  {
+.customQ-dropdown ul li > .controlQ div.editQ .manageQ a:before  {
     content:none;
     padding:0;
 }
 
-.customQ-dropdown div.editQ .manageQ a {
+.customQ-dropdown .controlQ div.editQ .manageQ a {
     padding-left:0px;
     padding-right:10px;
     white-space: nowrap;
-    margin-right:0px;
+    margin-right:0px!IMPORTANT;
 
 }
 
-.customQ-dropdown div.editQ .manageQ a > i {
+.customQ-dropdown .controlQ div.editQ .manageQ a > i {
     margin-left:5px;
     margin-right:5px;
 }
 
-.jb-overflowmenu-menu-primary .customQ-dropdown div.editQ .manageQ {
+.jb-overflowmenu-menu-primary .customQ-dropdown .controlQ div.editQ .manageQ {
     display:none;
     position:absolute;
-    top:0;
+    top:-1px;
     left:0px;
-    padding:34px 28px;
+    margin-left:19px;
 }
 
-.jb-overflowmenu-menu-primary .customQ-dropdown div.editQ .manageQ ul {
+.jb-overflowmenu-menu-primary .customQ-dropdown .controlQ div.editQ .manageQ ul {
     border:1px solid #ddd;
     min-width:75px;
     box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2);
-    border-top-right-radius: 6px;
-    border-bottom-right-radius: 6px;
-    padding:6px 0;
+    padding:0px 0;
     background-color:#fff;
 }
 
 /*** edit nav link styles ***/
 
-.customQ-dropdown div.editQ:hover .manageQ {
+.customQ-dropdown .controlQ div.editQ:hover .manageQ {
     display:block;
 }
 
-.customQ-dropdown div.editQ:hover .manageQ i {
+.customQ-dropdown .controlQ div.editQ:hover .manageQ i {
     color:#555;
 }
 
-.customQ-dropdown div.editQ:hover .manageQ a {
+.customQ-dropdown .controlQ div.editQ:hover .manageQ a {
     min-width:100px;
 
 }
 
-.customQ-dropdown div.editQ:hover .manageQ a:hover i {
+.customQ-dropdown .controlQ div.editQ:hover .manageQ a:hover i {
     color:#fff;
 }
 
@@ -698,8 +743,7 @@ a time {
 
 .jb-overflowmenu .jb-overflowmenu-menu-primary li.item > a {
      padding:4px 10px;
-
-}
+ }
 
 /******** Overflow menu and Dropdown *********/
 
@@ -810,11 +854,11 @@ a time {
     position:absolute;
     z-index:10;
 }
-.jb-overflowmenu-menu-secondary .customQ-dropdown ul li > div.editQ {
+.jb-overflowmenu-menu-secondary .customQ-dropdown ul li > .controlQ div.editQ {
     margin-top:2px;
     float:left;
 }
-.jb-overflowmenu-menu-secondary .customQ-dropdown div.editQ .manageQ {
+.jb-overflowmenu-menu-secondary .customQ-dropdown .controlQ div.editQ .manageQ {
     display:none;
     position:absolute;
     z-index:20;
@@ -822,11 +866,11 @@ a time {
     left:0px;
     padding:34px 28px;
 }
-.jb-overflowmenu-menu-secondary .customQ-dropdown div.editQ:hover .manageQ {
+.jb-overflowmenu-menu-secondary .customQ-dropdown .controlQ div.editQ:hover .manageQ {
     display:block;
 }
 
-.jb-overflowmenu-menu-secondary .customQ-dropdown div.editQ .manageQ ul {
+.jb-overflowmenu-menu-secondary .customQ-dropdown .controlQ div.editQ .manageQ ul {
     border:1px solid #ddd;
     min-width:75px;
     box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2);
diff --git a/scp/js/scp.js b/scp/js/scp.js
index 3aae1c35d1ea65acbc5372cb7e9c2bcff6d29145..747dc5a98222bc4b1b65d132b8eb34334104b793 100644
--- a/scp/js/scp.js
+++ b/scp/js/scp.js
@@ -492,8 +492,27 @@ var scp_prep = function() {
     }
   });
 
-  /* Custom Queues Dropdown */
+
   $(function() {
+    // whenever we hover over a menu item that has a submenu
+    $('.subQ').on('mouseover', function() {
+      var $menuItem = $(this),
+          $submenuWrapper = $('.subMenuQ', $menuItem);
+
+      // grab the menu item's position relative to its positioned parent
+      var menuItemPos = $menuItem.position();
+
+      // place the submenu in the correct position relevant to the menu item
+      $submenuWrapper.css({
+        top: menuItemPos.top - 1,
+        left: menuItemPos.left + Math.round($menuItem.outerWidth())
+      });
+    });
+  });
+};
+
+/* Custom Queues Dropdown */
+/*  $(function() {
     // whenever we hover over a menu item that has a submenu
     $('.editQ').on('mouseover', function() {
       var $menuItem = $(this),
@@ -509,7 +528,7 @@ var scp_prep = function() {
       });
     });
   });
-};
+};*/
 
 $(document).ready(scp_prep);
 $(document).on('pjax:end', scp_prep);