diff --git a/include/staff/ticket-open.inc.php b/include/staff/ticket-open.inc.php
index 4cb4d323b8a3033be39962d299826f5b92f8ec6d..5de9012a6fae044fbd8915a6728f17d0cae6e549 100644
--- a/include/staff/ticket-open.inc.php
+++ b/include/staff/ticket-open.inc.php
@@ -101,8 +101,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
             </td>
             <td>
                 <select name="source">
-                    <option value="" selected >&mdash; Select Source &mdash;</option>
-                    <option value="Phone" <?php echo ($info['source']=='Phone')?'selected="selected"':''; ?>>Phone</option>
+                    <option value="Phone" <?php echo ($info['source']=='Phone')?'selected="selected"':''; ?> selected="selected">Phone</option>
                     <option value="Email" <?php echo ($info['source']=='Email')?'selected="selected"':''; ?>>Email</option>
                     <option value="Other" <?php echo ($info['source']=='Other')?'selected="selected"':''; ?>>Other</option>
                 </select>