From c8e1e7e1a334acfaa150d1a4abe9d63c27d048cc Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Mon, 2 Apr 2012 11:10:24 -0400
Subject: [PATCH] 1.7-dpr2 version # and WHATSNEW
---
WHATSNEW.md | 67 +++++++++++++++++++++++++++++++++++++---
include/class.config.php | 2 +-
main.inc.php | 2 +-
3 files changed, 65 insertions(+), 6 deletions(-)
diff --git a/WHATSNEW.md b/WHATSNEW.md
index d194837fe..522bc605e 100644
--- a/WHATSNEW.md
+++ b/WHATSNEW.md
@@ -1,10 +1,69 @@
-osTicket v1.7
-=============
+New stuff in 1.7-dpr2
+======================
-New Features
-============
+Features
+--------
+ * Autocomplete for ticket search box (emails and ticket numbers typeahead)
+ * Redesigned staff login page
+ * Warning when leaving unsaved changes in admin and staff settings pages
+ * Auto change admin settings pages when selecting a new page from the
+ drop-down list
+ * Create a ticket in one click from the staff panel
+ * Preview ticket from the search results
+ * Export tickets to CSV file
+
+Issues
+------
+ * (#1) Automatically cleanup orphaned attachments
+ * (#2) Reject ticket creation when a matching email filter has
+ 'Reject email' set
+ * (#3) Ticket search results are properly paginated
+ * (#4) Make email filters editable
+ * (#5) Add .htaccess for API URLs rewrites
+ * (#6) Add utf-8 content type declaration for installer HTML output
+ * (#8) Fix installer for PHP settings with 'register_globals' enabled
+
+Outstanding
+-----------
+ * Implement the dashboard reports
+ * Advanced search form for ticket searches
+ * Multi-file upload for responses, notes, and new tickets
+ * PDF export for ticket thread
+ * Misc. improvements
+
+New Features in 1.7
+===================
Version 1.7 includes several new features
+Email Filters
+-------------
+As an upgrade from email banning (which is still supported), email filters
+allow for matching incoming email in the subject line and message body. For
+matching emails, the administrator has the ability to automatically route
+tickets:
+
+ * To a specific department, staff member, and/or team
+ * Automatically assign ticket priority and/or service-level-agreement
+ * Disable ticket auto-responses
+
+Canned Attachments
+------------------
+Attach files to your canned responses. These attachments are automatically
+attached to the ticket thread along with the canned response. The
+attachments are not duplicated in the database and therefore use virtually
+no space.
+
+Service Level Agreements
+------------------------
+Service level agreements allow for a configurable grace period based on the
+department or help topic associated with the ticket. A default SLA is
+provided, and a due date can be set to override the grace period of the SLA
+for a ticket.
+
+Client-side Knowledgebase
+-------------------------
+Manage a searchable help document portal for your users
+
API
---
Interface with osTicket via HTTP requests. Starting with version 1.7,
diff --git a/include/class.config.php b/include/class.config.php
index 37040ebca..c51814beb 100644
--- a/include/class.config.php
+++ b/include/class.config.php
@@ -78,7 +78,7 @@ class Config {
}
function getVersion() {
- return '1.7 DPR';
+ return '1.7-DPR2';
}
function getSchemaSignature() {
diff --git a/main.inc.php b/main.inc.php
index 53314c1ba..bb997ebd6 100644
--- a/main.inc.php
+++ b/main.inc.php
@@ -54,7 +54,7 @@
/*############## Do NOT monkey with anything else beyond this point UNLESS you really know what you are doing ##############*/
#Current version && schema signature (Changes from version to version)
- define('THIS_VERSION','1.7 DPR'); //Shown on admin panel
+ define('THIS_VERSION','1.7-DPR2'); //Shown on admin panel
define('SCHEMA_SIGNATURE','ssddsdsd'); //MD5 signature of the db schema. (used to trigger upgrades)
#load config info
--
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