From c848673b5553fde85016cc9b5552e51d5a616153 Mon Sep 17 00:00:00 2001
From: Jared Hancock <jared@osticket.com>
Date: Wed, 29 Apr 2015 15:54:22 -0500
Subject: [PATCH] html: Ensure text internal note preserved
Preserve text formatting on the internal note posted to a new ticket by
staff if HTML thread is disabled.
---
include/class.ticket.php | 3 +++
1 file changed, 3 insertions(+)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 593846f58..6b54bb016 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2932,6 +2932,9 @@ class Ticket {
// Not assigned...save optional note if any
if (!$vars['assignId'] && $vars['note']) {
+ if (!$cfg->isHtmlThreadEnabled()) {
+ $vars['note'] = new TextThreadBody($vars['note']);
+ }
$ticket->logNote(_S('New Ticket'), $vars['note'], $thisstaff, false);
}
else {
--
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