From ba7b77fec7f6a0a3a59ee91b9f99fed3c01e78b3 Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Mon, 13 Jul 2015 05:28:53 +0000
Subject: [PATCH] Tasks Export
Add ability to export tasks
---
include/class.export.php | 59 ++++++++++++++++++-
include/i18n/en_US/help/tips/tasks.queue.yaml | 28 +++++++++
scp/tasks.php | 1 +
3 files changed, 87 insertions(+), 1 deletion(-)
create mode 100644 include/i18n/en_US/help/tips/tasks.queue.yaml
diff --git a/include/class.export.php b/include/class.export.php
index d12dd3bf4..a5e950c7f 100644
--- a/include/class.export.php
+++ b/include/class.export.php
@@ -99,7 +99,7 @@ class Export {
);
}
- /* static */ function saveTickets($sql, $filename, $how='csv') {
+ static function saveTickets($sql, $filename, $how='csv') {
ob_start();
self::dumpTickets($sql, $how);
$stuff = ob_get_contents();
@@ -110,7 +110,64 @@ class Export {
return false;
}
+
+ static function dumpTasks($sql, $how='csv') {
+ // Add custom fields to the $sql statement
+ $cdata = $fields = array();
+ foreach (TaskForm::getInstance()->getFields() as $f) {
+ // Ignore non-data fields
+ if (!$f->hasData() || $f->isPresentationOnly())
+ continue;
+
+ $name = $f->get('name') ?: 'field_'.$f->get('id');
+ $key = 'cdata.'.$name;
+ $fields[$key] = $f;
+ $cdata[$key] = $f->getLocal('label');
+ }
+ // Reset the $sql query
+ $tasks = $sql->models()
+ ->select_related('dept', 'staff', 'team', 'cdata')
+ ->annotate(array(
+ 'collab_count' => SqlAggregate::COUNT('thread__collaborators'),
+ 'attachment_count' => SqlAggregate::COUNT('thread__entries__attachments'),
+ 'thread_count' => SqlAggregate::COUNT('thread__entries'),
+ ));
+
+ return self::dumpQuery($tasks,
+ array(
+ 'number' => __('Task Number'),
+ 'created' => __('Date Created'),
+ 'cdata.title' => __('Title'),
+ 'dept::getLocalName' => __('Department'),
+ 'flags' => __('Current Status'), //FIXME: self:getStatus()?
+ 'duedate' => __('Due Date'),
+ 'staff::getName' => __('Agent Assigned'),
+ 'team::getName' => __('Team Assigned'),
+ 'thread_count' => __('Thread Count'),
+ 'attachment_count' => __('Attachment Count'),
+ ) + $cdata,
+ $how,
+ array('modify' => function(&$record, $keys) use ($fields) {
+ foreach ($fields as $k=>$f) {
+ if (($i = array_search($k, $keys)) !== false) {
+ $record[$i] = $f->export($f->to_php($record[$i]));
+ }
+ }
+ return $record;
+ })
+ );
+ }
+
+
static function saveTasks($sql, $filename, $how='csv') {
+
+ ob_start();
+ self::dumpTasks($sql, $how);
+ $stuff = ob_get_contents();
+ ob_end_clean();
+ if ($stuff)
+ Http::download($filename, "text/$how", $stuff);
+
return false;
}
diff --git a/include/i18n/en_US/help/tips/tasks.queue.yaml b/include/i18n/en_US/help/tips/tasks.queue.yaml
new file mode 100644
index 000000000..393447f0b
--- /dev/null
+++ b/include/i18n/en_US/help/tips/tasks.queue.yaml
@@ -0,0 +1,28 @@
+#
+# This is popup help messages for the Agents Panel -> Tasks
+#
+# Fields:
+# title - Shown in bold at the top of the popover window
+# content - The body of the help popover
+# links - List of links shows below the content
+# title - Link title
+# href - href of link (links starting with / are translated to the
+# helpdesk installation path)
+#
+# The key names such as 'helpdesk_name' should not be translated as they
+# must match the HTML #ids put into the page template.
+#
+---
+advanced:
+ title: Advanced
+ content: >
+ Narrow down your search parameters. Once you have selected your advanced
+ search criteria and run the search, you can <span class="doc-desc-title">Export
+ </span> the data at the bottom of the page.
+
+export:
+ title: Export
+ content: >
+ Export your data currently in view in a CSV file.
+ CSV files may be opened with any spreadsheet software
+ (i.e., Microsoft Excel, Apple Pages, OpenOffice, etc.).
diff --git a/scp/tasks.php b/scp/tasks.php
index 756b9fd57..ced34f872 100644
--- a/scp/tasks.php
+++ b/scp/tasks.php
@@ -13,6 +13,7 @@
require('staff.inc.php');
require_once(INCLUDE_DIR.'class.task.php');
+require_once(INCLUDE_DIR.'class.export.php');
$page = '';
$task = null; //clean start.
--
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