diff --git a/include/mpdf/config.php b/include/mpdf/config.php
index 79d6ce4914910de77974f8ba3a42eb01f9b9eb19..55c64b648720b27311818dee1b3944a3bf401a6e 100755
--- a/include/mpdf/config.php
+++ b/include/mpdf/config.php
@@ -568,5 +568,9 @@ $this->outerblocktags = array('DIV','FORM','CENTER','DL','FIELDSET','ARTICLE','A
 $this->innerblocktags = array('P','BLOCKQUOTE','ADDRESS','PRE','H1','H2','H3','H4','H5','H6','DT','DD','CAPTION');
 
 
+// OSTICKET CUSTOM -------------------------------
+// Don't process alpha channels of PNG images
+$this->png_alpha_use_white_matte = true;
+
 
 ?>
diff --git a/include/mpdf/mpdf.php b/include/mpdf/mpdf.php
index b2a28b06b3e47d8e711ef177621c5e310540731f..91d310dda8dc9c810d5697873de236a2f5a7b3a1 100755
--- a/include/mpdf/mpdf.php
+++ b/include/mpdf/mpdf.php
@@ -9859,7 +9859,23 @@ function _getImage(&$file, $firsttime=true, $allowvector=true, $orig_srcpath=fal
 			if ($im) {
 			   $tempfile = _MPDF_TEMP_PATH.'_tempImgPNG'.RAND(1,10000).'.png';
 			   // Alpha channel set
-			   if ($pngalpha) {
+               if ($pngalpha && $this->png_alpha_use_white_matte) {
+				$imgmat = imagecreatetruecolor($w, $h);
+                imagesavealpha($imgmat, false);
+                imageinterlace($imgmat, false);
+                imagefill($imgmat, 0, 0, imagecolorallocate($imgmat, 255, 255, 255));
+                imagecopy($imgmat, $im, 0, 0, 0, 0, $w, $h);
+                ob_start();
+				$check = @imagepng($imgmat);
+                if (!$check) { return $this->_imageError($file, $firsttime, 'Error creating temporary image object whilst using GD library to parse PNG image'); }
+                $this->_tempimg = ob_get_contents();
+                $this->_tempimglnk = 'var:_tempimg';
+                ob_end_clean();
+                $info = $this->_getImage($this->_tempimglnk, false);
+                if (!$info) { return $this->_imageError($file, $firsttime, 'Error parsing temporary file image object created with GD library to parse PNG image'); }
+                imagedestroy($imgmat);
+               }
+               elseif ($pngalpha) {
 				if ($this->PDFA) { $this->Error("PDFA1-b does not permit images with alpha channel transparency (".$file.")."); }
 				$imgalpha = imagecreate($w, $h);
 				// generate gray scale pallete