From b7be360edcab81aff2b8229614239cd727331559 Mon Sep 17 00:00:00 2001
From: Jared Hancock <jared@osticket.com>
Date: Mon, 21 Oct 2013 18:58:59 +0000
Subject: [PATCH] Only show warnings if ticket is already closed
---
include/staff/ticket-view.inc.php | 18 ++++++++----------
1 file changed, 8 insertions(+), 10 deletions(-)
diff --git a/include/staff/ticket-view.inc.php b/include/staff/ticket-view.inc.php
index fcfe469b8..aecf2edd6 100644
--- a/include/staff/ticket-view.inc.php
+++ b/include/staff/ticket-view.inc.php
@@ -758,19 +758,10 @@ if(!$cfg->showNotesInline()) { ?>
<?php
} ?>
<tr>
- <td width="120">
+ <td width="120" style="vertical-align:top">
<label for="assignId"><strong>Assignee:</strong></label>
</td>
<td>
- <?php
- if($ticket->isAssigned() && $ticket->isOpen()) {
- echo sprintf('<span class="faded">Ticket is currently assigned to <b>%s</b></span>',
- $ticket->getAssignee());
- } else {
- echo '<span class="faded">Assigning a closed ticket will <b>reopen</b> it!</span>';
- }
- ?>
- <br>
<select id="assignId" name="assignId">
<option value="0" selected="selected">— Select Staff Member OR a Team —</option>
<?php
@@ -807,6 +798,13 @@ if(!$cfg->showNotesInline()) { ?>
}
?>
</select> <span class='error'>* <?php echo $errors['assignId']; ?></span>
+ <?php
+ if($ticket->isAssigned() && $ticket->isOpen()) {
+ echo sprintf('<div class="faded">Ticket is currently assigned to <b>%s</b></div>',
+ $ticket->getAssignee());
+ } elseif ($ticket->isClosed()) { ?>
+ <div class="faded">Assigning a closed ticket will <b>reopen</b> it!</div>
+ <?php } ?>
</td>
</tr>
<tr>
--
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