From b193b085bec86436dcc55385a2f0a26a8f1ca2be Mon Sep 17 00:00:00 2001
From: Jared Hancock <jared@osticket.com>
Date: Wed, 13 Nov 2013 11:34:47 -0600
Subject: [PATCH] Fix priority lookup crash when creating tickets
---
include/class.ticket.php | 9 ++++++---
1 file changed, 6 insertions(+), 3 deletions(-)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 692c6e53e..9f6d88350 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2035,7 +2035,8 @@ class Ticket {
// Intenal mapping magic...see if we need to override anything
if(isset($vars['topicId']) && ($topic=Topic::lookup($vars['topicId']))) { //Ticket created via web by user/or staff
$deptId=$deptId?$deptId:$topic->getDeptId();
- if (!$form->getAnswer('priority')->getIdValue())
+ $priority = $form->getAnswer('priority');
+ if (!$priority || !$priority->getIdValue())
$form->setAnswer('priority', null, $topic->getPriorityId());
if($autorespond) $autorespond=$topic->autoRespond();
$source=$vars['source']?$vars['source']:'Web';
@@ -2054,14 +2055,16 @@ class Ticket {
}elseif($vars['emailId'] && !$vars['deptId'] && ($email=Email::lookup($vars['emailId']))) { //Emailed Tickets
$deptId=$email->getDeptId();
- if (!$form->getAnswer('priority')->getIdValue())
+ $priority = $form->getAnswer('priority');
+ if (!$priority || !$priority->getIdValue())
$form->setAnswer('priority', null, $email->getPriorityId());
if($autorespond) $autorespond=$email->autoRespond();
$email=null;
$source='Email';
}
//Last minute checks
- if (!$form->getAnswer('priority')->getIdValue())
+ $priority = $form->getAnswer('priority');
+ if (!$priority || !$priority->getIdValue())
$form->setAnswer('priority', null, $cfg->getDefaultPriorityId());
$deptId=$deptId?$deptId:$cfg->getDefaultDeptId();
$topicId=$vars['topicId']?$vars['topicId']:0;
--
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