From aa6eb26f394d6f01cd48d3f5ce788aa1bdc221a4 Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@enhancesoft.com>
Date: Thu, 9 Jan 2014 19:59:43 +0000
Subject: [PATCH] Use end user to get stats
---
include/class.user.php | 4 ++++
include/staff/ticket-view.inc.php | 13 +++++++------
2 files changed, 11 insertions(+), 6 deletions(-)
diff --git a/include/class.user.php b/include/class.user.php
index 9102771c8..1212627e5 100644
--- a/include/class.user.php
+++ b/include/class.user.php
@@ -138,6 +138,10 @@ class User extends UserModel {
return $this->updated;
}
+ function getCreateDate() {
+ return $this->created;
+ }
+
function to_json() {
$info = array(
diff --git a/include/staff/ticket-view.inc.php b/include/staff/ticket-view.inc.php
index 6fee37da6..edaa2131e 100644
--- a/include/staff/ticket-view.inc.php
+++ b/include/staff/ticket-view.inc.php
@@ -15,6 +15,7 @@ if($cfg->getLockTime() && !$ticket->acquireLock($thisstaff->getId(),$cfg->getLoc
//Get the goodies.
$dept = $ticket->getDept(); //Dept
$staff = $ticket->getStaff(); //Assigned or closed by..
+$user = $ticket->getOwner(); //Ticket User (EndUser)
$team = $ticket->getTeam(); //Assigned team.
$sla = $ticket->getSLA();
$lock = $ticket->getLock(); //Ticket lock obj
@@ -161,19 +162,19 @@ if($ticket->isOverdue())
><?php echo Format::htmlchars($ticket->getName());
?></span></a>
<?php
- if(($client=$ticket->getClient())) {
+ if($user) {
echo sprintf(' <a href="tickets.php?a=search&ownerId=%d" title="Related Tickets" data-dropdown="#action-dropdown-stats">(<b>%d</b>)</a>',
- urlencode($ticket->getOwnerId()), $client->getNumTickets());
+ urlencode($user->getId()), $user->getNumTickets());
?>
<div id="action-dropdown-stats" class="action-dropdown anchor-right">
<ul>
<?php
- if(($open=$client->getNumOpenTickets()))
+ if(($open=$user->getNumOpenTickets()))
echo sprintf('<li><a href="tickets.php?a=search&status=open&ownerId=%s"><i class="icon-folder-open-alt"></i> %d Open Tickets</a></li>',
- $ticket->getOwnerId(), $open);
- if(($closed=$client->getNumClosedTickets()))
+ $user->getId(), $open);
+ if(($closed=$user->getNumClosedTickets()))
echo sprintf('<li><a href="tickets.php?a=search&status=closed&ownerId=%d"><i class="icon-folder-close-alt"></i> %d Closed Tickets</a></li>',
- $ticket->getOwnerId(), $closed);
+ $user->getId(), $closed);
?>
<li><a href="tickets.php?a=search&ownerId=<?php echo $ticket->getOwnerId(); ?>"><i class="icon-double-angle-right"></i> All Tickets</a></li>
</u>
--
GitLab