From aa2dc850772e23b185b3f8cf483193eeeecc5b9f Mon Sep 17 00:00:00 2001
From: Jared Hancock <jared@osticket.com>
Date: Wed, 13 May 2015 10:29:04 -0500
Subject: [PATCH] Make ticket queue selection sticky
If navigating back to the ticket queue (after closing a ticket, for
instance), return to the queue previously viewed.
---
include/staff/tickets.inc.php | 3 +++
scp/tickets.php | 11 +++++++----
2 files changed, 10 insertions(+), 4 deletions(-)
diff --git a/include/staff/tickets.inc.php b/include/staff/tickets.inc.php
index 4db119a23..6a30ac094 100644
--- a/include/staff/tickets.inc.php
+++ b/include/staff/tickets.inc.php
@@ -57,6 +57,9 @@ switch(strtolower($_REQUEST['status'])){ //Status is overloaded
}
}
+// Stash current queue view
+$_SESSION['::Q'] = $_REQUEST['status'];
+
$qwhere ='';
/*
STRICT DEPARTMENTS BASED PERMISSION!
diff --git a/scp/tickets.php b/scp/tickets.php
index 873b99480..8b46034ea 100644
--- a/scp/tickets.php
+++ b/scp/tickets.php
@@ -36,9 +36,12 @@ if($_REQUEST['id']) {
}
//Lookup user if id is available.
-if ($_REQUEST['uid'])
+if ($_REQUEST['uid']) {
$user = User::lookup($_REQUEST['uid']);
-
+}
+elseif (!isset($_REQUEST['status']) && isset($_SESSION['::Q'])) {
+ $_REQUEST['status'] = $_SESSION['::Q'];
+}
// Configure form for file uploads
$response_form = new Form(array(
'attachments' => new FileUploadField(array('id'=>'attach',
@@ -385,7 +388,7 @@ $open_name = _P('queue-name',
if($cfg->showAnsweredTickets()) {
$nav->addSubMenu(array('desc'=>$open_name.' ('.number_format($stats['open']+$stats['answered']).')',
'title'=>__('Open Tickets'),
- 'href'=>'tickets.php',
+ 'href'=>'tickets.php?status=open',
'iconclass'=>'Ticket'),
(!$_REQUEST['status'] || $_REQUEST['status']=='open'));
} else {
@@ -394,7 +397,7 @@ if($cfg->showAnsweredTickets()) {
$nav->addSubMenu(array('desc'=>$open_name.' ('.number_format($stats['open']).')',
'title'=>__('Open Tickets'),
- 'href'=>'tickets.php',
+ 'href'=>'tickets.php?status=open',
'iconclass'=>'Ticket'),
(!$_REQUEST['status'] || $_REQUEST['status']=='open'));
}
--
GitLab