diff --git a/include/class.ticket.php b/include/class.ticket.php
index df83644a8da74e58bda87435ab10701eb9adf1a2..50ad197c92ca1e8b7b85b26cf0d816f3495e7be2 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2284,7 +2284,7 @@ class Ticket {
         $number = Ticket::genRandTicketNumber();
         $sql='INSERT INTO '.TICKET_TABLE.' SET created=NOW() '
             .' ,lastmessage= NOW()'
-            .' ,user_id='.db_input($user->id)
+            .' ,user_id='.db_input($user->getId())
             .' ,`number`='.db_input($number)
             .' ,dept_id='.db_input($deptId)
             .' ,topic_id='.db_input($topicId)