From a5c7997d678c350e412a1dbbd6efce3784e53a6d Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Fri, 25 Apr 2014 20:42:23 +0000
Subject: [PATCH] Don't email bomb admin on ticket rejections
Disable email alert sent to admin when a warning is logged due to ticket
rejection e.g when banned email or max open limit is reached.
---
include/class.ticket.php | 5 +++--
1 file changed, 3 insertions(+), 2 deletions(-)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index a90f18bf4..6b0d597e1 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2184,7 +2184,7 @@ class Ticket {
$errors = array(
'errno' => 403,
'err' => 'This help desk is for use by authorized users only');
- $ost->logWarning('Ticket Denied', $message);
+ $ost->logWarning('Ticket Denied', $message, false);
return 0;
};
@@ -2237,7 +2237,8 @@ class Ticket {
$errors = array('err' => "You've reached the maximum open tickets allowed.");
$ost->logWarning('Ticket denied -'.$vars['email'],
sprintf('Max open tickets (%d) reached for %s ',
- $cfg->getMaxOpenTickets(), $vars['email']));
+ $cfg->getMaxOpenTickets(), $vars['email']),
+ false);
return 0;
}
--
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