diff --git a/include/class.ticket.php b/include/class.ticket.php
index 472233fbe432528b16ad2dcc069d47c3833d0678..9e4503f2bbaf63fa50a152b0d385541583e5611d 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2222,7 +2222,7 @@ implements RestrictedAccess, Threadable {
         }
         $files = array();
         foreach ($canned->attachments->getAll() as $file)
-            $files[] = $file['id'];
+            $files[] = $file->file_id;
 
         if ($cfg->isRichTextEnabled())
             $response = new HtmlThreadEntryBody(