From 97d6e25b71f1f0b6c9668e6e0493f2e977d05eb8 Mon Sep 17 00:00:00 2001
From: Jared Hancock <jared@osticket.com>
Date: Thu, 8 May 2014 11:00:48 -0500
Subject: [PATCH] oops: email templates: Fix incorrect auto-response
---
.../en_US/templates/email/ticket.autoresp.yaml | 15 +++------------
1 file changed, 3 insertions(+), 12 deletions(-)
diff --git a/include/i18n/en_US/templates/email/ticket.autoresp.yaml b/include/i18n/en_US/templates/email/ticket.autoresp.yaml
index 6b1826e9e..d40ba578a 100644
--- a/include/i18n/en_US/templates/email/ticket.autoresp.yaml
+++ b/include/i18n/en_US/templates/email/ticket.autoresp.yaml
@@ -11,21 +11,12 @@ subject: |
Support Ticket Opened [#%{ticket.number}]
body: |
<h3><strong>Dear %{recipient.name.first},</strong></h3>
- Our customer care team has created a ticket,
- <a href="%{recipient.ticket_link}">#%{ticket.number}</a> on your behalf,
- with the following details and summary: <br>
- <br>
- Subject: <strong>%{ticket.subject}</strong><br>
- Submitted: <strong>%{ticket.create_date}</strong>
- <br>
- <br>
- %{message}
- <br>
- <br>
+ <p>
+ A request for support has been created and assigned #%{ticket.number}.
A representative will follow-up with you as soon as possible. You can
<a href="%{recipient.ticket_link}">view this ticket's progress
online</a>.
- <br>
+ </p>
<br>
<div style="color: rgb(127, 127, 127)">
Your %{company.name} Team,
--
GitLab