From 8d00d8e1ac662b1c342b6c601c304469b00a85e5 Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Mon, 29 Feb 2016 06:12:09 +0000
Subject: [PATCH] bug: New message auto response on new ticket

Do not send out new message auto-response to ticket owner as well as
collaborators on new ticket.
---
 include/class.ticket.php | 4 ++--
 1 file changed, 2 insertions(+), 2 deletions(-)

diff --git a/include/class.ticket.php b/include/class.ticket.php
index 6d68aae89..7876ab4c7 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2302,9 +2302,9 @@ implements RestrictedAccess, Threadable {
         if ($autorespond && $message->isBounceOrAutoReply())
             $autorespond = false;
 
-        $this->onMessage($message, $autorespond); //must be called b4 sending alerts to staff.
+        $this->onMessage($message, ($autorespond && $alerts)); //must be called b4 sending alerts to staff.
 
-        if ($autorespond && $cfg && $cfg->notifyCollabsONNewMessage())
+        if ($autorespond && $alerts && $cfg && $cfg->notifyCollabsONNewMessage())
             $this->notifyCollaborators($message, array('signature' => ''));
 
         if (!($alerts && $autorespond))
-- 
GitLab