From 85594c303b2ae61b60739b1bcfb1522a43dffc50 Mon Sep 17 00:00:00 2001
From: Jared Hancock <jared@osticket.com>
Date: Fri, 10 Oct 2014 08:59:24 -0500
Subject: [PATCH] i18n: Show ticket numbers bold when open
Compare the database `state` field rather than the admin editable status
name.
---
include/staff/tickets.inc.php | 6 +++---
1 file changed, 3 insertions(+), 3 deletions(-)
diff --git a/include/staff/tickets.inc.php b/include/staff/tickets.inc.php
index bedb40e2f..f6c17982c 100644
--- a/include/staff/tickets.inc.php
+++ b/include/staff/tickets.inc.php
@@ -215,7 +215,7 @@ if($_GET['limit'])
$qselect ='SELECT ticket.ticket_id,tlock.lock_id,ticket.`number`,ticket.dept_id,ticket.staff_id,ticket.team_id '
.' ,user.name'
- .' ,email.address as email, dept.dept_name '
+ .' ,email.address as email, dept.dept_name, status.state '
.' ,status.name as status,ticket.source,ticket.isoverdue,ticket.isanswered,ticket.created ';
$qfrom=' FROM '.TICKET_TABLE.' ticket '.
@@ -432,7 +432,7 @@ if ($results) {
$tid=$row['number'];
$subject = Format::htmlchars(Format::truncate($row['subject'],40));
$threadcount=$row['thread_count'];
- if(!strcasecmp($row['status'],'open') && !$row['isanswered'] && !$row['lock_id']) {
+ if(!strcasecmp($row['state'],'open') && !$row['isanswered'] && !$row['lock_id']) {
$tid=sprintf('<b>%s</b>',$tid);
}
?>
@@ -469,7 +469,7 @@ if ($results) {
<?php
if($search && !$status){
$displaystatus=ucfirst($row['status']);
- if(!strcasecmp($row['status'],'open'))
+ if(!strcasecmp($row['state'],'open'))
$displaystatus="<b>$displaystatus</b>";
echo "<td>$displaystatus</td>";
} else { ?>
--
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