From 7f4e62dcfebdba8f0ed37ac01a3ad939354dcfd1 Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Thu, 6 Mar 2014 19:00:00 +0000
Subject: [PATCH] Decide if we need to keep the just selected SLA on ticket
edit
---
include/class.ticket.php | 10 ++++++++--
1 file changed, 8 insertions(+), 2 deletions(-)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 17a0ef50b..578cbeeeb 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -1760,13 +1760,19 @@ class Ticket {
$vars['note']=sprintf('Ticket Updated by %s', $thisstaff->getName());
$this->logNote('Ticket Updated', $vars['note'], $thisstaff);
+
+ // Decide if we need to keep the just selected SLA
+ $keepSLA = ($this->getSLAId() != $vars['slaId']);
+
+ // Reload the ticket so we can do further checking
$this->reload();
// Reselect SLA if transient
- if(!$this->getSLAId() || $this->getSLA()->isTransient())
+ if (!$keepSLA
+ && (!$this->getSLA() || $this->getSLA()->isTransient()))
$this->selectSLAId();
- //Clear overdue flag if duedate or SLA changes and the ticket is no longer overdue.
+ // Clear overdue flag if duedate or SLA changes and the ticket is no longer overdue.
if($this->isOverdue()
&& (!$this->getEstDueDate() //Duedate + SLA cleared
|| Misc::db2gmtime($this->getEstDueDate()) > Misc::gmtime() //New due date in the future.
--
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