From 7573112fcc4ec3909df65c23fdb5e0f245863094 Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Wed, 3 Oct 2012 15:17:09 -0400
Subject: [PATCH] Support ticket lookup using ticket # AND optional email
---
include/class.ticket.php | 17 +++++++++++++----
1 file changed, 13 insertions(+), 4 deletions(-)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index ed09921c3..d91f8f46e 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -1766,8 +1766,17 @@ class Ticket {
/*============== Static functions. Use Ticket::function(params); ==================*/
- function getIdByExtId($extid) {
- $sql ='SELECT ticket_id FROM '.TICKET_TABLE.' ticket WHERE ticketID='.db_input($extid);
+ function getIdByExtId($extId, $email=null) {
+
+ if(!$extId || !is_numeric($extId))
+ return 0;
+
+ $sql ='SELECT ticket_id FROM '.TICKET_TABLE.' ticket '
+ .' WHERE ticketID='.db_input($extId);
+
+ if($email)
+ $sql.=' AND email='.db_input($email);
+
if(($res=db_query($sql)) && db_num_rows($res))
list($id)=db_fetch_row($res);
@@ -1780,8 +1789,8 @@ class Ticket {
return ($id && is_numeric($id) && ($ticket= new Ticket($id)) && $ticket->getId()==$id)?$ticket:null;
}
- function lookupByExtId($id) {
- return self::lookup(self:: getIdByExtId($id));
+ function lookupByExtId($id, $email=null) {
+ return self::lookup(self:: getIdByExtId($id, $email));
}
function genExtRandID() {
--
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