From 74ed76b924771f304fe12167ff51d861fcf0b735 Mon Sep 17 00:00:00 2001
From: aydreeihn <adriane@enhancesoft.com>
Date: Tue, 28 Aug 2018 15:42:55 -0500
Subject: [PATCH] Implement Referral Internal Notes
This commit stores internal notes if an Agent includes one while creating a Thread Referral.
---
include/ajax.tickets.php | 3 +++
1 file changed, 3 insertions(+)
diff --git a/include/ajax.tickets.php b/include/ajax.tickets.php
index 68ff2fbac..4f5e7a62b 100644
--- a/include/ajax.tickets.php
+++ b/include/ajax.tickets.php
@@ -443,6 +443,9 @@ function refer($tid, $target=null) {
switch ($_POST['do']) {
case 'refer':
if ($form->isValid() && $ticket->refer($form, $errors)) {
+ $clean = $form->getClean();
+ if ($clean['comments'])
+ $ticket->logNote('Referral', $clean['comments'], $thisstaff);
$_SESSION['::sysmsgs']['msg'] = sprintf(
__('%s successfully'),
sprintf(
--
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