diff --git a/include/staff/editticket.inc.php b/include/staff/editticket.inc.php
deleted file mode 100644
index 20accf0e4d70883861b51e2c6518fa6bce060cdc..0000000000000000000000000000000000000000
--- a/include/staff/editticket.inc.php
+++ /dev/null
@@ -1,142 +0,0 @@
-<?php
-if(!defined('OSTSCPINC') || !is_object($ticket) || !is_object($thisstaff) || !$thisstaff->isStaff()) die('Access Denied');
-
-if(!($thisstaff->canEditTickets() || ($thisstaff->isManager() && $ticket->getDeptId()==$thisstaff->getDeptId()))) die('Access Denied. Perm error.');
-
-if($_POST && $errors){
- $info=Format::input($_POST);
-}else{
- $info=array('email'=>$ticket->getEmail(),
- 'name' =>$ticket->getName(),
- 'phone'=>$ticket->getPhone(),
- 'phone_ext'=>$ticket->getPhoneExt(),
- 'pri'=>$ticket->getPriorityId(),
- 'topicId'=>$ticket->getTopicId(),
- 'topic'=>$ticket->getHelpTopic(),
- 'subject' =>$ticket->getSubject(),
- 'duedate' =>$ticket->getDueDate()?(Format::userdate('m/d/Y',Misc::db2gmtime($ticket->getDueDate()))):'',
- 'time'=>$ticket->getDueDate()?(Format::userdate('G:i',Misc::db2gmtime($ticket->getDueDate()))):'',
- );
- /*Note: Please don't make me explain how dates work - it is torture. Trust me! */
-}
-
-?>
-<div width="100%">
- <?php if($errors['err']) { ?>
- <p align="center" id="errormessage"><?php echo $errors['err']; ?></p>
- <?php }elseif($msg) { ?>
- <p align="center" class="infomessage"><?php echo $msg; ?></p>
- <?php }elseif($warn) { ?>
- <p class="warnmessage"><?php echo $warn; ?></p>
- <?php } ?>
-</div>
-<table width="100%" border="0" cellspacing=1 cellpadding=2>
- <form action="tickets.php?id=<?php echo $ticket->getId(); ?>" method="post">
- <input type='hidden' name='id' value='<?php echo $ticket->getId(); ?>'>
- <input type='hidden' name='a' value='update'>
- <tr><td align="left" colspan=2 class="msg">
- Update Ticket #<?php echo $ticket->getExtId(); ?> (<a href="tickets.php?id=<?php echo $ticket->getId(); ?>" style="color:black;">View Ticket</a>)<br></td></tr>
- <tr>
- <td align="left" nowrap width="120"><b>Email Address:</b></td>
- <td>
- <input type="text" id="email" name="email" size="25" value="<?php echo $info['email']; ?>">
- <font class="error"><b>*</b> <?php echo $errors['email']; ?></font>
- </td>
- </tr>
- <tr>
- <td align="left" ><b>Full Name:</b></td>
- <td>
- <input type="text" id="name" name="name" size="25" value="<?php echo $info['name']; ?>">
- <font class="error"><b>*</b> <?php echo $errors['name']; ?></font>
- </td>
- </tr>
- <tr>
- <td align="left"><b>Subject:</b></td>
- <td>
- <input type="text" name="subject" size="35" value="<?php echo $info['subject']; ?>">
- <font class="error">* <?php echo $errors['subject']; ?></font>
- </td>
- </tr>
- <tr>
- <td align="left">Telephone:</td>
- <td><input type="text" name="phone" size="25" value="<?php echo $info['phone']; ?>">
- Ext <input type="text" name="phone_ext" size="6" value="<?php echo $info['phone_ext']; ?>">
- <font class="error"> <?php echo $errors['phone']; ?></font></td>
- </tr>
- <tr height=1px><td align="left" colspan=2 > </td></tr>
- <tr>
- <td align="left" valign="top">Due Date:</td>
- <td>
- <i>Time is based on your time zone (GM <?php echo $thisstaff->getTZoffset(); ?>)</i> <font class="error"> <?php echo $errors['time']; ?></font><br>
- <input id="duedate" name="duedate" value="<?php echo Format::htmlchars($info['duedate']); ?>"
- onclick="event.cancelBubble=true;calendar(this);" autocomplete=OFF>
- <a href="#" onclick="event.cancelBubble=true;calendar(getObj('duedate')); return false;"><img src='images/cal.png'border=0 alt=""></a>
-
- <?php
- $min=$hr=null;
- if($info['time'])
- list($hr,$min)=explode(':',$info['time']);
- echo Misc::timeDropdown($hr,$min,'time');
- ?>
- <font class="error"> <?php echo $errors['duedate']; ?></font>
- </td>
- </tr>
- <?php
- $sql='SELECT priority_id,priority_desc FROM '.TICKET_PRIORITY_TABLE.' ORDER BY priority_urgency DESC';
- if(($priorities=db_query($sql)) && db_num_rows($priorities)){ ?>
- <tr>
- <td align="left">Priority:</td>
- <td>
- <select name="pri">
- <?php
- while($row=db_fetch_array($priorities)){ ?>
- <option value="<?php echo $row['priority_id']; ?>" <?php echo $info['pri']==$row['priority_id']?'selected':''; ?> ><?php echo $row['priority_desc']; ?></option>
- <?php } ?>
- </select>
- </td>
- </tr>
- <?php } ?>
-
- <?php
- $services= db_query('SELECT topic_id,topic,isactive FROM '.TOPIC_TABLE.' ORDER BY topic');
- if($services && db_num_rows($services)){ ?>
- <tr>
- <td align="left" valign="top">Help Topic:</td>
- <td>
- <select name="topicId">
- <option value="0" selected >None</option>
- <?php if(!$info['topicId'] && $info['topic']){ //old helptopic ?>
- <option value="0" selected ><?php echo $info['topic']; ?> (deleted)</option>
- <?php
- }
- while (list($topicId,$topic,$active) = db_fetch_row($services)){
- $selected = ($info['topicId']==$topicId)?'selected':'';
- $status=$active?'Active':'Inactive';
- ?>
- <option value="<?php echo $topicId; ?>"<?php echo $selected; ?>><?php echo $topic; ?> (<?php echo $status; ?>)</option>
- <?php
- } ?>
- </select>
- (optional)<font class="error"> <?php echo $errors['topicId']; ?></font>
- </td>
- </tr>
- <?php
- } ?>
- <tr>
- <td align="left" valign="top"><b>Internal Note:</b></td>
- <td>
- <i>Reasons for the edit.</i><font class="error"><b>* <?php echo $errors['note']; ?></b></font><br/>
- <textarea name="note" cols="45" rows="5" wrap="soft"><?php echo $info['note']; ?></textarea></td>
- </tr>
- <tr height=2px><td align="left" colspan=2 > </td></tr>
- <tr>
- <td></td>
- <td>
- <input class="button" type="submit" name="submit_x" value="Update Ticket">
- <input class="button" type="reset" value="Reset">
- <input class="button" type="button" name="cancel" value="Cancel" onClick='window.location.href="tickets.php?id=<?php echo $ticket->getId(); ?>"'>
- </td>
- </tr>
- </form>
-</table>
-