From 57ff6653634963688c98f59994fc77f46b76cfe8 Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Mon, 4 Mar 2013 23:14:55 -0500
Subject: [PATCH] Don't show reply/response section on new ticket form if the
staff can NOT post replies... also checked in Ticket::open().
---
include/staff/ticket-open.inc.php | 11 +++++++++--
1 file changed, 9 insertions(+), 2 deletions(-)
diff --git a/include/staff/ticket-open.inc.php b/include/staff/ticket-open.inc.php
index f36c1e0bc..ed29b8739 100644
--- a/include/staff/ticket-open.inc.php
+++ b/include/staff/ticket-open.inc.php
@@ -219,6 +219,10 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
<textarea name="issue" cols="21" rows="8" style="width:80%;"><?php echo $info['issue']; ?></textarea>
</td>
</tr>
+ <?php
+ //is the user allowed to post replies??
+ if($thisstaff->canPostReply()) {
+ ?>
<tr>
<th colspan="2">
<em><strong>Response</strong>: Optional response to the above issue.</em>
@@ -270,8 +274,8 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</div>
</td>
</tr>
- <?php
- } ?>
+ <?php
+ } ?>
<?php
if($thisstaff->canCloseTickets()) { ?>
@@ -304,6 +308,9 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</table>
</td>
</tr>
+ <?php
+ } //end canPostReply
+ ?>
<tr>
<th colspan="2">
<em><strong>Internal Note</strong>: Optional internal note (recommended on assignment) <font class="error"> <?php echo $errors['note']; ?></font></em>
--
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