From 578851f22a8f819aa215a75c5f1bfde15957884f Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Tue, 1 Mar 2016 07:14:30 +0000
Subject: [PATCH] SLA on transfer
Only change SLA if target department has an SLA.
---
include/class.ticket.php | 9 +++++++--
1 file changed, 7 insertions(+), 2 deletions(-)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 816881b93..2565984c8 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -1099,7 +1099,11 @@ implements RestrictedAccess, Threadable {
if ($slaId == $this->getSLAId())
return true;
- $this->sla = Sla::lookup($slaId);
+ $sla = null;
+ if ($slaId && !($sla = Sla::lookup($slaId)))
+ return false;
+
+ $this->sla = $sla;
return $this->save();
}
/**
@@ -2012,7 +2016,8 @@ implements RestrictedAccess, Threadable {
// Set SLA of the new department
if (!$this->getSLAId() || $this->getSLA()->isTransient())
- $this->selectSLAId();
+ if (($slaId=$this->getDept()->getSLAId()))
+ $this->selectSLAId($slaId);
// Log transfer event
$this->logEvent('transferred');
--
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