From 575a705d07aa69a0f527de65080d321e919228f6 Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Wed, 4 Nov 2015 18:15:21 +0000
Subject: [PATCH] bug: My Tickets
Fix a bug where tickets assigned to ANY team and unassigned to an agent
showed up on My Tickets count.
---
include/class.ticket.php | 6 +++++-
1 file changed, 5 insertions(+), 1 deletion(-)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 6854f6c64..ddfcd3f04 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2840,7 +2840,11 @@ implements RestrictedAccess, Threadable {
$stats['overdue'] += $S['count'];
if ($S['staff_id'] == $id)
$stats['assigned'] += $S['count'];
- elseif ($S['team_id'] && $S['staff_id'] == 0)
+ elseif ($S['team_id']
+ && $S['staff_id'] == 0
+ && $teams
+ && in_array($S['team_id'], $teams))
+ // Assigned to my team but uassigned to an agent
$stats['assigned'] += $S['count'];
}
return $stats;
--
GitLab